RAVPowerReviews of ravpower.com

Rav power banks both became defective before warranty Amazon and Sunvalley both don't want to take accountability therefore will be taking it higher to consumer rights act!! Nice to see I'm not the only one with this issue this will help my case when suing anyone else want answers? Not going to get away with taking £80 from me so get ready for a challenge

Rubbish! Bought replacement batteries and charger for my Sony camera via amazon but sold by ravpower. After 14 months the batteries are don't charge. Contacted customer services as they offer an 18 month warranty. But because they don't sell through amazon anymore they won't help. Rubbish product with rubbish excuses, don't buy their junk.

That’s actually meant as a negative star. I’m attempting to return the battery. They responded they will only accept returns if the product is not functioning plus I would have to pay for the return. (Would I take $15 and keep the item.) Their site makes no mention of this. On the contrary, it says no shipping charges beyond initial purchase even on returns. I sent that back to them and, of course, no response. And shouldn’t expect one. If you buy from them you’re stuck with it the way it is, the way you got it!

Bought a charger and battery for my camera off amazon. It didn't work when it first arrived so emailed them and managed to return it for a refund. They said it was likely just a battery problem so I decided to give them a second chance and bought a new set. Only used it a handful off times over the past year and then it suddenly stopped working again. Emailed customer support and they said the warranty isn't valid now because they've stopped selling on amazon after I bought the item which is frankly ridiculous. How can that void a warranty when it was bought from the ravpower store that was operating on amazon? I will certainly not be recommending this brand and I suggest going for better alternatives like anker. On a side note, looks like amazon took them off because they were buying reviews. Not a great company. Save your money.

I ordered two products from this company and not only were they delivered to the wrong address according to my tracking app Shop. But they have not responded to any emails from me to help address the issue and help fix it. I was looking forward to owning and using these products considering a close friend likes them and now I spent 50+ dollars on not one but 2 products I don't even own.

Did not honor return policy. Tried to return two items within 30 day window. After much resistance told “ok” but RAVPower never followed up as they promised.

Bought the 26800mAh 5.5A 3-Port Power Bank Charger in the fall of 2019. To this day I have only had to charge it two times. Went to charge it Feb 2022 and it just stopped its ability to charge my phone or tablet. If you want to waste your money on this by all means do so. For something that had only been used two times, and the third time you go to use it, it no longer works is pretty inexcusable. And the customer service isn't very accommodating either. Read the reviews!!! Several people have had the same experience. After a year or two it dies. And the 18mth warranty they offer just leaves you tough out of luck.

Purchased a battery power bank and it never arrived. Instead of taking responsibility for shipping electronics without requiring a signature they blamed fedex.