RAVPowerReviews of ravpower.com

Horrible product!! I bought the RP PB055 RavPower PD Pinoeer 30000mAh. I used it no more than 10 times within 2 years while on road trips for work to charge my laptop, and now the device mysteriously won’t turn on. The device never worked very well to begin with and was untrustworthy. It would die very very quickly with just a laptop plugged into it. The RAV support team offered no help and sent me 15% discount off their order products. I’d be very cautious before buying this product. I was hopeful it would work, but clearly it is a dud and RAV is happy to sell poor quality products. Very disappointing. Buyers beware!!!

Horrible company, if you need warranty you will just get the runaround. Had two power banks fail slightly after a year and even though warranty is more than 1 year, they said they are not under warranty. Do yourself a favor and buy from a more reliable brand.

Have purchased a charger from them on Amazon so they were sending me emails. Was prompted to provide my email on their website for a coupon. I use a separate wildcard email for every site. The email address was immediately used to spam me from "Cali Tiger" and other bogus websites. Don't trust these scammers!

Leur batterie portable 16750mAh model RP-PB010 a un problème de fabrication.Elle tombe rapidement en panne, elle ne se charge plus. Je leur ai envoyé un mail alors que la garantie était encore valable et pas de réponse. Fuyez cette marque!

Ravpower.com ran a Halloween sale, accepted my order, took my money, then reneged while their site reported their continuing sales to others at a higher price. Claiming they were out of stock (at the lower price) despite the website’s continuing sales counter, they told me to select other items all of which are totally unlike the 712 Wh 120vAC power station ordered. Despite being willing to wait, it took four emailed demands to escalate, then get a refund. NEVER BUY FROM ANYTHING FROM ANY SUNVALLEY BRAND! Look at other reviews too, to see what kind of operators they are. They are too likely cheat, and do not care to honor promises, even when caught in a lie. US and China regulator messages follow next, to hopefully void their licenses.

Misleading and bad customer service. I was looking for a Ravpower (Sun Valley Tech) product (USB car charger) on Am***n (online retailer). Found out that Am***n (online retailer) removed this company's selling privileges. Now I know why!! On my purchase receipt, they promised 2-7 day delivery... for me this seemed reasonable. The item was not shipped in a timely manner. In fact, I tried to cancel shortly after I ordered and was informed that they would not cancel it even though the item was still at their warehouse and had not yet been shipped. Further, they asked me to wait to receive it and then use their return option (on my time). 11 days later, I have still not received the package. I called customer service at (888) 456-8468 today and asked to speak with a supervisor and was told that they would not honor their promise for timely delivery. Rep said "there is no option for a cancellation and further, it's business days not calendar days". Again, my order receipt indicated "2-7 days" (not "business days"). As of today, its been 11 days (9 business days). Still no package. This is why I like Am***n online retailer... easy to review, cancel or modify orders and timely responses no matter how small the order is. I have already purchased another product elsewhere. So I guess I have an extra RAVPOWER VC030 CAR CHARGER if anyone wants one for a good price. I rarely write negative reviews... but this experience needed to be shared. Buyers beware!!

The once GREAT support/product site, is/has been broken for sometime. Chats are not answered, downloads are completely unavailable and NO ONE is answering any form of communication. Another great product lost to the ravages of poor business mgmt. How sad (box below says check to send msg to RavPower, don't expect a reply)

Expensive USB power supply lasted barely 13 months - just beyond warranty period. Planned obsolescence most likely. STAY AWAY from Ravpower