RateReviews of rate.com

My experience with Rate was stress free. I Applied for a loan and within two weeks was approved and funded. I highly recommend Rate!

Rate Insurance has been an absolute nightmare to deal with. They never communicated about my auto policy renewals, which led to my account being overdrawn three times. When I reached out for help, they pushed me off to Travelers, and Travelers then transferred me to my previous agent. I requested monthly payment they took a full lumpsum. No one took responsibility, and I wasted hours trying to get answers. To make matters worse, they quoted me an outrageously high premium on my two cars, even though I’ve been a safe driver with a spotless record for over 20 years. This is unacceptable. The lack of transparency, poor customer service, and inflated pricing show they do not value their customers. they focus on how to make commission. If you want peace of mind and fair treatment, stay far away from Rate Insurance.

Three weeks after we closed Rate.com sold our mortgage to a third world company. Our tax escrow is incorrect. They will not correct it. Rate walked away. After telling us how great they were to get our business they tossed us aside like trash and left us to deal with this sub standard company.

The whole process was easy to follow and straightforward. I would highly recommend Rate.

I worked with Ben at Rate. I recieved great customer service... they help from start to finish! Great Job RATE!!!!

This was my 1st time using Rate. I had the pleasure working with Kia Gostovic. Kia and the entire Rate team were exceptional. From start to finish, they walked me thru each phase of the online process with patience & thoughtfulness in what was best for me situation. I could not be more satisfied with my experience. If you are looking for a fast, fully online service lender with excellent customer support --- Rate is your choice!

I would not use this company again. Throughout the process multiple officers got our numbers wrong, then AFTER we closed the sale they decided a hud inspection is needed due recent flooding in the county that didn’t even touch our home. Funny how the flooding was known BEFORE signing but this inspection, which we don’t want, wasn’t mentioned until AFTER.

Guaranteed Rate uses third rate appraisers that will lowball your property. Not just lowball, lowball and then refuse to change. I purchased a home in Oxfrod Ms in May 2024 for $422k, the appraisal came in at $337k causing me to have to put more than $50k additional cash. Six other units in complex has sold for more than the $422k since closing. Worst mortgage company ever! Supossed appraisal review desk does not exist, the appriaser was hired via a website and never responded. If you feel like being screwed use rate.com, if you want to deal with professional o somewhere else.