Rask AIReviews of rask.ai

Response from Rask AIJun 14, 2026

Hi Amban, Your first review in March contained a specific complaint. Your second review in June contains only one word: "Scammers." It's an interesting evolution. Usually reviews become more detailed over time, not less. For anyone reading: our plans, billing model, and subscription terms are publicly available. If we've made a mistake, we're happy to investigate it. If there's a real issue, we're happy to discuss it. But replacing an argument with a label doesn't make the argument stronger. We wish you well.

Response from Rask AIJun 14, 2026

Thank you for the thoughtful review. We particularly appreciate your point about human review. One of the biggest misconceptions about AI localization is that the goal is to remove humans from the process. In our experience, the most successful teams use AI to do 80–90% of the work and let experts focus on the final quality decisions. We're glad the workflow worked well for your team and, most importantly, for your client.

Response from Rask AIJun 14, 2026

We're genuinely sorry that you weren't happy with the result. That said, "complete piece of shit" doesn't give us much information to investigate. Every week we help customers improve lip-sync results by reviewing specific projects, languages, and source videos. Sometimes the issue is fixable, sometimes it's a limitation of the source material, and sometimes we simply fall short. In all cases, we'd much rather look at an actual project than argue in adjectives. Our support team remains available if you'd like us to review it.

Response from Rask AIJun 14, 2026

Hi Javier, Thank you for taking the time to share your experience. Reading your review, it's clear that the biggest issue wasn't just translation quality or rendering speed — you had a deadline and needed a video for an important professional presentation. We understand how frustrating it is when a project doesn't come together in time. That said, we would like to clarify one point. You concluded that Rask is not suitable for professional or corporate use. Many organizations, including global enterprises, use Rask to localize training, marketing, media, and educational content at scale. Your experience reflects a project that did not meet expectations, but it does not reflect every customer experience. We also don't believe that acknowledging limitations or actively improving the product is evidence that a product is "not ready." Quite the opposite — we believe transparency is important, especially in a fast-moving AI category. We're sorry that we didn't deliver the experience you expected, and we appreciate the feedback.

Response from Rask AIJun 14, 2026

Hi, This sounds less like a product complaint and more like an account access issue, and if that's what happened, I understand your frustration. What concerns me most in your review is the statement that nobody responded to your emails for an entire year. That is certainly not the experience we aim to provide, and it doesn't match how our support team typically operates. If you're still willing, please reach out to us with the email address associated with your account. We'd be happy to investigate what happened and review the billing history together. And no, a subscription renewal by itself is not a scam. But if we failed to help you access or manage your account, that's something worth looking into.

Response from Rask AIJun 14, 2026

Hi Alonzo, Waiting an hour just to watch a spinning wheel isn't a particularly compelling AI experience. Something clearly went wrong with your project, and we'd be happy to investigate if you contact our support team with the details. Thank you for the feedback.

Response from Rask AIJun 14, 2026

Hola, Gracias por tu comentario y, sobre todo, por reconocer que los resultados siguen siendo buenos. Tienes razón en que la experiencia gratuita hoy es más limitada que hace unos años. Con el tiempo hemos aprendido que nuestros usuarios suelen dividirse en dos grupos. Algunos buscan una solución rápida y pueden evaluar el producto en pocos minutos. Otros necesitan probarlo con proyectos reales, volúmenes mayores y flujos de trabajo más complejos antes de tomar una decisión. Si perteneces a este segundo grupo, te animamos a contactarnos. Con frecuencia ofrecemos pruebas ampliadas y acceso adicional a equipos que están evaluando proyectos de localización más grandes, para que puedan probar Rask de forma adecuada antes de comprometerse. En cualquier caso, gracias por acompañarnos desde hace tanto tiempo y por compartir tu opinión. Valoramos mucho este tipo de comentarios.