Rana FurnitureReviews of ranafurniture.com

i got a sectional. Not happy with the low quality material ( the bottom pillows are not even and missing sponge or cushion in the border). The fabric stain the light color clothes. I call to the store, send pics and explain. They puch me from place to place. They want me to use the MFS warranty that I pay extra when it's a manufacturer defect on the material. At the store they lied saying that I use some cleaning products that they send me ( for wich ones I call when I noticed that I was charges for, and they where half empty; and I didn't want. But they say that it comes withe the warranty) that i never used it. When I call the warranty they tell me to call the store because that's a manufacturer material difect. If the warranty refund me the money to go get a new one I lost the warranty and the money from it. And I'll have to pay for the new warranty. And by the other hand: if the manufacturer at the end have the dignity to face the problem. There will be a fee for inspection. And Rana Furniture will make a in-home repair without a additional cost. Can't wait to see how they built a entire sectional in my living room. I DO NOT RECOMMEND THIS COMPANY. Every morning when I wake up, I regret doing business with this company. I'm not happy with anything about Rana Furniture. Every time that I walk in my living room, the first thing that comes to my mind is check on the color of my clothes to see if I can seat in my new defective sectional from Rana Furniture. It's really sad, being struggling between college and not even much time for work. Sweet it To save for months a little of money so I can purchase my first furniture for my home. AND I got reaped off by Rana Furniture.

Very upset, I had a lot of trust in Rana furniture! During delivery they broke my bed and said that it will be replaced in a couple of days. NEVER DID !!!

Yo hice una sola compra me vino en mi tarjeta 2 compras una de 856.00 dólares k nunca compre

I was shorted a chair at the time of pickup. I was then given the run around and many different stories regarding the missing chair. It has been implied that I am to blame for the missing item that was never given to me. Also, their Customer service is the worst. You will be placed on hold numerous times so they can get their story straight. You will also wait days for a call back. I am seeking legal assistance with resolving my issue.

Yo fui a buscar un juego de cuarto un 10 de mayo y me dijeron k el espejo era para julio. Peaimosss

COMPRE UNA CAME Y ME HICIERON EL DELIVERY 2 VECES CON DEFECTOS Y LA TERSERA VES ME DEJARON EL DIA ENTERO EN MI CASA Y NO ME AVISARON QUE LOS MUEBLES ESTABAN DAÑADOS Y QUE NO ME LOS PODIAN MANDAR . EL GAVETERO ME DIJERON QUE VENIA EN DIES DIA Y AHORA SON 6 SEMANAS MAS. NO ME QUIEREN DAR MI DENERO DEVUELTA . SON UNOS LADRONES .TENGO LOS MUEBLES DAÑADOS EN MI CASA Y NO LOS QUIEREN VENIR A BUSCAR .

Disappointing! They didn't deliver AS promised and WHEN promised. Pick up was a nightmare. Beware that even if you pay for the protection plan they offer, La Rana is the only furniture company in USA that charges you extra for a cleaning/protective liquid that you have to apply to your piece but when you ask for it they say OH, WE DON'T HAVE IT! It has been 3 weeks and after reaching out to them they keep on saying OH WE DON'T HAVE IT YET. Calling them is the most frustrating experience and we are still waiting: NO MAGIC LIQUID, NO REFUND!

My furniture was delivered broken. Called immediately and I still do not have an answer to when they will replace my sofa. The only person who has gone out of her way and guided me and has followed through in the Palmetto location is Adriana.