RampReviews of ramp.com

I like Brex better I'm not gonna lie but it does the job. Customer service isn't that great though.

Terrible customer service. They hold your funds hostage and charge you 1% to get payments on the same day your vendor used to have the money inyour account with zero notice. They intentionally hold your fubds to the last possible second to try to encourage you to use their banking services and when you call them out they remove the ability to get funds early and hold them to the last possible second to try to punish you.

Unfortunately I cannot give zero stars. I made the mistake of answering an unknown call on my personal phone. A man who identified himself as William from Ramp "wanted to follow up on [his] emails". I explained if I was interested, I would have responded to the emails, and he was calling me on my personal phone. But he persisted in wanting to talk to me, citing we both went to the same college as it that made us buddies for a company I never wanted to use. I would have hung up sooner, but I was driving and coulnd't get to my phone (answered on the car's screen, which defaulted back to a map after the call connected). He kept trying to get me to try Ramp despite me making it clear that 1. this is a personal phone during my personal time, and 2. I had no interest in working with Ramp, much less talking to this a-hole who wasted time looking up my personal number to harass me. I repeated that he was harassing me but he didn't care. Do NOT use this company.

We looked at working with this company before going with Bill.com. We are constantly harassed by their salespeople "checking back in". We have told multiple staff there to cease all contact with us and yet they just switch sales people and continue their push. We will be looking at legal action if it continues.

Ramp is not friendly to users. Many times the user has to guess account codes and sometimes the merchant especially when traveling and the name is not clear on the receipt. Cannot input expenses for travel outside of the U.S. Exchange rates and transaction fees are not accurate. Does not read credit card bills correctly. Too much lag between the expense and input to ramp which is often manual. Process is very frustrating. Ramp takes 3x longer to generate an expense report compared to a simple spreadsheet format. Ramp is expensive when you consider the individual time lost in doing expense accounting compared to doing sales or engineering or anything productive outside of expenses.

Paid the unnecessary 1% fee to receive my money within 24h. It’s been 3 days and I haven’t received anything. 2 days since I sent an email to customer support and no response. They moved the estimated arrival date forward another day. Update: I got my money late despite paying the $20 to get it fast tracked, CS replied late saying they could explore the possibility of refunding me the $20 so I said sure go ahead and weeks later no reply despite follow up.

They named giving people $1000 simply for opening an account. Multiple emails later, they're clearly not going to give it to me. If they lie about that, what else are they lying about?

Please be aware if you Are travailing from mopa goa this Ramp 360 Agnecy do not have any customer service ethics as they are representing the airline but they are very rude and if you have any ladies travelling then please do not carry any purses as they will check the weight of the Purse also and then will say that your bags are over weight . I had a horrible experience with Ramp 360 Agnecy as the owner Of this company is an outsider and all working staff are non Goan . Please do not travel via mopa but better to do it through dabolim as proper airline staff is there to help and assist you