RAIVEN USAReviews of raivenusa.com

The quality and purse are just adorable. I love it so .much!!!!

Horrible customer service. Did not advise on preorder being delayed for almost 2 months, and refused to cancel order. P.S. I was never given an option to return my order for a refund nor was I told that preorder items could not be cancelled. Your company should get on the same page regarding customer service and actually offer consistent problem resolution versus a bait and switch.

Bag does not fit device it states it does and I have to pay to return the device due to it not working for specifically what it says it does.

I love this bag so much!!! It's small enough for when I'm on the go and big enough to fit everything I need (including my kindle, of course). Plus, I can show off my love for this amazing book series!!! What more can I ask for!

I pre-ordered their kindle cross-body bag, which was supposed to ship the last week of April. It did not ship until early may, roughly a week after was promised. No notification from the company at all, which wasn't a huge deal, could forgive. Finally did recieve my bag and the quality is poor, with several loose threads and the zipper completely being dysfunctional. It does not actually zip no matter what I try or do. I followed the full instructions for recieving the product warranty and have gotten nothing but automated responses stating I will recieve a response in 48 business hours. It has been over two weeks and absolutely nothing from the business. I truly believe I've been scammed.

Fast and easy ordering and shipping.

Happy with product. Smaller than expected but works just fine.

Witchy crossbody purse was good quality and exactly what I wanted. It arrived without the key chain, but after reaching out to customer service I was able to have one shipped to replace it.