Robin W.
Mediocre chicken for the high price…
Mediocre chicken for the high price they charge
Founded in 1996 in Baton Rouge, Louisiana, Because Raising Cane’s focuses on only one thing – chicken fingers – we are able to do it better than anyone else. It’s what we call ONE LOVE. Todd Graves, the founder of Raising Cane’s, path to success wa...
Raising Cane's (raisingcanes.com) has 194 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Showing 99 reviews with 1 star · Clear filters
Robin W.
Mediocre chicken for the high price they charge
Dhuha A.
Last night (5/11/26) was my first and definitely last time using the Raising Cane’s drive-thru in Meridian, Idaho. After politely asking to add a couple of drinks at the window, the employee (young blonde with tattoos) immediately gave me attitude and started lecturing me in a strict tone about how I should order “next time.” Mind you, these were simple fountain drinks that took maybe 2 minutes to pour, yet I was treated like I committed some huge offense. I asked friends and family afterward if they’d ever experienced this anywhere else, and every single one said no. They regularly add items at other places — milkshakes, fries, ice cream cones, drinks, sauces, desserts, etc. — and employees are usually cheerful and accommodating, not rude and condescending. Customer service costs nothing, and this experience completely ruined any desire to come back. I’d much rather spend my money at places like Dave’s Hot Chicken, Houston Hot Chicken, or Chick-fil-A where customers are treated with basic kindness and respect
Leon S.
We recently went to Raising Cane’s in Kennesaw, GA as part of a celebration for my daughter’s birthday, and my family and I were not impressed. The food was as plain as ever with no taste, and the customer service was the worst. We went there because we heard that the restaurant had recently opened and there was a lot of hype over it. When we first got there, we saw that the place was packed with people so we thought to ourselves that the food must be good. Well, we thought wrong. The cashier didn't even know how to explain the menu to us, she gave us bad information about the meals. Another lady had to come over and assist us. Please keep in mind that there was a long line. After that, she did not explain to us that the lemonade drinks were not free refills, and she behaved like it was her first day on the job. She was very clueless about all the questions we had. When we took our seats, the tables and chairs were dirty and we had to clean it off ourselves. Then once we got our food, the chicken tenders were plain and had no taste whatsoever. The fries were also plain so we tried to get some salt, but they ran out, and they only told us that after 10 minutes standing in line waiting for someone to help us. The bread was the worst. It was like eating cardboard. Most important of all, the sauces were extremely overrated! Needless to say, we were very disappointed and should have spent our money elsewhere. I don’t get why this place was so full with people because this restaurant should not even be in business. We give this restaurant an F- and it was a one-and-done for us! Word of advice, if you can go in and order your food, then do so and try to avoid the drive-thru. Especially if you have a large order, because most places get your orders wrong. Also, always go to the restroom to see how clean it is and if an employee is in there, wait to see if they wash their hands. Most people don’t wash their hands properly, if they wash them at all. Spend your money wisely, be careful out there, and be safe.
Barbara Barbie B.
raising candy canes, you serve no candy c-eans my cute innocent little son poor is helling becausuz the raising andy canes do only heav chickpen, he cries and dibeats no worth updates: debiitas is so juicy its kinda expired in my sons
Lisa Honaker J.
Why does Raising Cane’s use an obese child in their television commercials? That kid got obese from poor nutrition, such as eating fast food. Raising Cane‘s is not exclusively responsible, but they do share some culpability. I find it gross and shameful that that is who they would choose to pedal their deep fried heart attack basket. I’d love to hear the rationale behind their casting decision.
Chanel N.
So I’m asking raising Cane for food and they’re calling me back yelling at me talking about some girl you need to go to school when I am a grown man and I’m not even trying to joke like it was so rude. I was I called back and I just told someone else and I was gonna talk to my manager cause that’s what my girlfriend told me to do but I don’t do that cause I’m not crazy Karen, but they were very rude and very disrespectful so maybe don’t recommend raising Cane’s cause they are terrible mean people they really really mean and I might even give them a complaint I’m gonna call corporate, but I am really not joking that they were being really rude and really disrespectful but I’m gonna call them back
ADDIE P.
WHEN I GOT TO THE WINDOW THEY GUY WAS VERY RUDE HE GAVE US A DINK WITCH I DIDNT PAY ATTENAN TO UNTIL I GAVE IT TO MY DAUGHTER AND IT WAS WRONG AND THE 4PICES OF BREAD WAS NOT IN THE BAG THE PLATE LOOKED LIKE IT WAS JUST THROWED IN THERE AND NO SLAW WAS IN IT I AM MAD ABOUT THISI DONT KNOW IF I WANT TO GO THERE AGAIN IT SEEM LIKE IT IS LOTS OF PROBLEMS WHEN I DO THANKS
Candee
I have been eating raising cane's for several years until recently I have been experiencing different locations undercooking the fries and the most recent terrible experience was today in which I didn't even get a receipt. I called customer relations to report it and spoke with Allison who said she would block my number for reporting undercooked fries. Beware and stay far away from this over priced undercooked food to make you sick!