Raising Cane'sReviews of raisingcanes.com

fries are always old and cold

Paid $16, got home & had a totally wrong order. Was charged for items not received.

My account had 2 fraudulent orders made within an hour of each other in a complete different state than I live, and both the stores “couldn’t do anything about it” and gave the food to the frauds anyway. I know I have to handle this with my bank, but to knowingly hand over food without checking ID or something when you know it’s fraudulent is ridiculous. And changing my password and privacy/security settings on the app didn’t work after the first fraudulent order was made, so a second fraudulent order occurred. Is there not a need to add FaceID or a CVV on this app? I am canceling my account and will not be returning to order online or from another Cane’s location again. What a terrible system especially knowing this is occurring and allowing it anyway.

Surprise, Surprise!!!!!!! How much smaller can the chicken get. We have been ordering for years but I don’t think anymore. There are other chicken places that there is actually some chicken there to eat. We will miss the taste but life is full of disappointment and changes. Chic filet here we come😋😋😋

Raising Canes gave me the worst stomach ache and the runs. Holy hell was it greasy never eating there again. Service was kind and good but the chicken wasn't good very dry and I also didn't get another piece of Texas toast I ordered.

This review is for the Crystal Lake, IL restaurant. Their menu is extremely limited to chicken fingers only. Ordered the chicken fingers which had gristel when I bit into it. Absolutely tasteless ... no spices used to flavor the chicken fingers. I asked for the fries extra crispy, and got fries that were wobbly when I picked them up ... not cooked to order. The coleslaw had no taste. The Texas bread tasted like bread dough ... not baked. My suggestion is to go to KFC, Chik-Fil-A, or Culver's if you want your food to taste good.

over charged my card & wouldn’t give money back. left my sauce out of the bag and i payed for it

Since the pandemic, we had been waiting for the restaurant to open back up. Called and they said they were open. Checked google maps and they were marked as dine in and drive thru. Got there to find the doors locked at 3:30 in the afternoon. There were 8-10 cars in the parking lot. That would indicate a fair number of employees, since it wasn't customers. So why were they drive thru ONLY? Life is moving on. Open your doors and move on!