Raion Group Reviews | Read Customer Reviews of raiongroup.com

Raion Group Reviews | Read Customer Reviews of raiongroup.com

Raion Group reviews

Showing 470 reviews with 5 stars · Clear filters

Richz
Oct 11, 2020
Reasonable prices Easy to do business
Reasonable prices Easy to do business with Fast shipping
Response from Raion GroupOct 12, 2020
Hi Rich, Thank you for highlighting the competitive prices and fast shipping of the product. Our warehouse is centrally located in the United States which allows for smaller transit times. In addition, we ship Monday through Friday (pending no holidays), and most orders are shipped the same business day. Our team is looking forward to providing you with the same great service that you highlighted in your future purchases with Raion Group.
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Cary A.
Oct 9, 2020
DieHard portable battery replacement.
Ordered new battery installed it in my DieHard portable power unit running great. The surprise was how fast I got the product. I have four power units so I will be ordering more batteries.
Response from Raion GroupOct 12, 2020
Hi Cary, Our team appreciates you sharing your positive purchasing experience with Raion Group. We are glad that your Raion Power RG12220FP (12V 22Ah with Flag Post Terminals) replacement battery for your Diehard SCH 12-22-3 Jump Starter 12V 22Ah Battery fit and works as expected. We have a tip for prolonging your jump starter battery that you purchased from us. The battery that you purchased is a lead acid AGM (absorbed glass-mat) battery. Lead acid batteries should not be discharged more than 80%, and many equipment typically have a low voltage disconnect. This means that if the voltage of the battery gets low enough, the system will cut power so that you cannot drain the battery anymore. From our experience, jump starters typically do no have this low voltage disconnect built in so we advise that after every jump (regardless of a successful or failed jumpstart), that you put the battery back on charge. This will prolong your battery's lifespan. In addition, anytime you go on a prolonged period of not using the battery, the battery will slowly self discharge, so we recommend that you put the battery on charge during dormant times every 2-3 months. We look forward to providing the same great service that you raved about for your remaining 4 power units.
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Troy T.
Oct 4, 2020
Great Service!
I received my battery quickly and it was packaged very nicely and safely.
Response from Raion GroupOct 12, 2020
Hi Troy, Thank you for sharing your review in purchasing your Raion Power replacement battery for Dewalt DXAEPS2 2800 Peak Amp Jump Starter 12V 18Ah Battery (1 Pack). Lead acid batteries should not be discharged more than 80%, and many equipment typically have a low voltage disconnect. We have seen that typically jump starters do no have this low voltage disconnect built in so we advise that after every jump (regardless of a successful or failed jumpstart), that you put the battery back on charge. This will prolong your battery's lifespan. In addition, anytime you go on a prolonged period of not using the battery, the battery will slowly self discharge, so we recommend that you put the battery on charge during dormant times every 2-3 months. We hope that this helps, and look forward to working with you in the future.
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CyberSpy
Oct 2, 2020
Good service
Good service
Response from Raion GroupOct 12, 2020
Hello CyberSpy, Our team appreciates your positive feedback about the service you received from www.raiongroup.com. We are glad that the Raion Power battery that you had purchased met your expectations, and we look forward to working with you in the future.
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JAMES
Sep 27, 2020
The battery was priced right and came…
The battery was priced right and came quickly in a fully charged state. My Cyclops light had a fuse installed inline using a double female-ended connector. built on to the end of the positive wire and the connector on it was too narrow to slip over the battery connection blade on the positive post. As I liked the idea of a protective fuse on the positive supply wire I fashioned a new connector using two female crimp terminals and a short piece of wire and connected the terminal to the light and I was back in business after about 10 minutes trying to slip the original bridge connector on the lug. I did it this way rather than narrowing the battery lug connector which if done incorrectly might ruin a perfectly good battery. Fashioning a crimp terminal bridge connector from the lug to the fuse was far easier and less prone to dollar loss if not done properly.
Response from Raion GroupOct 12, 2020
Hi James, Thank you for sharing your experience in purchasing a replacement Raion Power battery from us. If you could send us a picture of your setup that you are describing to [email protected] we would be glad to see if it is possible for us to send the battery modified for your use in the future.
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Robert D.
Sep 26, 2020
Great product.
The battery for my Snap On jump box was a perfect replacement. Doing it myself saved $260 over letting Snap On do it. Plus I did not have to wait 3 weeks to get my jump box back.
Response from Raion GroupOct 12, 2020
Hi Robert, Thank you for sharing your experience in purchasing a replacement Raion Power battery for your Snap On Jump Box. Our batteries are competitively priced, factory direct, factory fresh. Currently, our lead acid batteries are U.L. Certified and are manufactured in ISO 9001 certified facilities. Currently, we are also shipping orders the same business day that are received and validated prior to 2PM (Monday-Friday). We hope that we can service your other battery needs in the future.
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customer
Sep 25, 2020
Material was quickly shipped.
Material was quickly shipped.
Response from Raion GroupOct 12, 2020
Thank you for sharing your positive experience in purchasing a Raion Power battery from www.raiongroup.com. Currently, we are shipping orders the same business day that are received and validated prior to 2PM (Monday-Friday). We look forward to doing business with you in the future.
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Allen
Sep 19, 2020
Order was placed on a Sunday shipped…
Order was placed on a Sunday shipped out on Monday. Mail service is slow but not the company's fault. Batteries as expected.
Response from Raion GroupSep 19, 2020
Hi Allen, Thank you for sharing your experience purchasing a Raion Power replacement battery through www.raiongroup.com We ship orders 5 days a week from our centrally located warehouse. In addition, the carriers we utilize use tracking numbers so you know where your shipments are. Shipping carriers across the board are seeing much higher volume of packages due to an increase in online shopping caused by COVID-19. We do understand this, and we try to ship the packages with priority services to try and get the products to you faster. Thank you for bringing this up, and we will try our best to investigate with our representative from the carrier to see how we can mitigate this in the future. We hope to supply more batteries to you in the future! Thank you
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