Raion Group Reviews | Read Customer Reviews of raiongroup.com

Raion Group Reviews | Read Customer Reviews of raiongroup.com

Raion Group reviews

Showing 34 reviews with 4 stars · Clear filters

Jackie
Feb 21, 2022
Seems like a good battery
Seems like a good battery, only time will tell. Quick shipping and reasonable price!
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Art
Aug 2, 2021
Took little bit long to receive item…
Took little bit long to receive item but perfect fit will buy again
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Neil
Jul 22, 2021
Delivery took a little longer that…
Delivery took a little longer that expected. Product seems to be working fine.
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customer
Dec 6, 2020
I don't think it is your company's…
I don't think it is your company's fault, but I haven't received my package yet--I tracked it, and it said it was picked up at your facility on Nov 30---in Richardson--yesterday, Dec 5, I checked and it is in Coppell, TX. Again, I don't think this is an issue with your company
Response from Raion GroupDec 17, 2020
Hello, We are sorry about this. Carriers have been moving a little slower than normal. We are unable to see your name on the review. If you are able to send us an email at [email protected], one of our teammates will be happy to assist you with this issue.
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Michael B.
Aug 24, 2020
The United States Postal Office…
The United States Postal Office priority mail was a day late. Other than that everything so far so good. Thanks
Response from Raion GroupOct 12, 2020
Hi Michael, Thank you for providing your positive experience with purchasing a replacement Raion Power 12V 18Ah Rechargeable SLA Battery With AGM Technology. We shipped your item using priority mail 2 day service; however, due to COVID-19, the number of packages going through shipping carriers' network has caused some delays. We are working with our carrier representatives to see how we can improve shipping service transit times.
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Shane B.
Jul 8, 2020
Product shipped right away and received…
Product shipped right away and received it very fast. It fit perfect when I installed the battery. Haven’t had to use the tool yet to give it a full review.
Response from Raion GroupJul 8, 2020
Thank you Shane for sharing your recent battery purchasing experience with Raion Group. We hope that your Husky HSK037 AC/DC Power System Replacement Raion Power 12V 22Ah RG12220FP Battery will exceed your expectations. If you can let us know how we can improve from a 4 star to a 5 star rating, we would be glad to hear the feedback. We actively listen to our customers' feedback to make the appropriate changes so that your battery buying experience exceeds your expectations.
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NDF
May 26, 2020
Batteries arrived in good shape
Batteries arrived in good shape - work great Would have given 5 stars if you used UPS to ship. United States Postal Service took forever to deliver
Response from Raion GroupMay 26, 2020
Thank you for your feedback. We do use UPS to ship out the heavier orders, and USPS for smaller lighter orders. Due to COVID-19 all carrier network systems have been affected which has resulted in slightly longer transit times. This likely would not have happened outside the current world situation. Please visit us in the future for your battery needs!
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robert R.
May 12, 2020
would have a 5 star if the battery had differant cable mounting
would have a 5 if the battery had a built in nut as the orinal snap on did,your battery works just have to deal with stand up posts and bend the cable end for installation.
Response from Raion GroupJun 13, 2020
Thank you Robert for your feedback. Different model years have different battery terminals. The two most common terminals are internal thread which you are referencing and the flag post which you ordered from us. Our part number has the type of terminal the battery you are ordering has. RG12220FP will have FP (flag post) terminals RG12550I4 will have I4 (Internal Thread) terminals.
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