Megan
Really responsive to emails and calls
Really responsive to emails and calls. Claim took a few weeks to process, but they were upfront about the time. It was really easy and simple.

Unexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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99 approved reviews, newest moderated first
Megan
Really responsive to emails and calls. Claim took a few weeks to process, but they were upfront about the time. It was really easy and simple.
Rashel
Rainwalk communicates very well and in a timely manner. When I reach out with a question or an issue, I can be assured of a timely, respectful response. I appreciate that! I also recently submitted my first claim, actually not realizing before that I had a vaccine benefit. It was easy to go to the website and file the claim, and then Rainwalk took it from there. They reimbursed me the alotted amount based on my policy in a timely manner, and even sooner than expected. I appreciate Rainwalk and their exemplary service team very much. Thank you!
Mari M.
Submitted claim and did not hear back from someone till a week later after I had to reach out first. Then was told I needed to provide more documentation then waited another 2 weeks to get approved and 10 days after that I got paid.. overall I could of just paid for the service myself as it took a month to get my payment back.
Paula and J.
I filed our first claim for our bull terrier Lola (rattlesnake bite) with Rainwalk in May. I am happy to report that Lola is fine and Rainwalk paid exactly what our policy with the company said it would pay. I wish our auto insurance were half as responsive as Rainwalk has been.
J W.
All emails are answered quickly. Concise, easy to navigate app, quick payment.
John
First claim, for vaccinations. Initially, the set-up had an issue with paying, but was fixed quickly and money was deposited into account
John C.
Slight delay due to a large number of claims being processed at the same time but the process was easy and had no issues. Communication was excellent.
Lindsay C.
Rainwalk is so easy to work with, with fantastic customer service and animal-loving humans on the other end. I can ansk any questions over the app, email, phone, and even text, and get fast answers!