LISA J.
It was a little rough at the start
It was a little rough at the start, it was not very clear how to file a claim once that was clear it was very simple. I was pleased with the communication and happy with the final decision.

Unexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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99 approved reviews, newest moderated first
LISA J.
It was a little rough at the start, it was not very clear how to file a claim once that was clear it was very simple. I was pleased with the communication and happy with the final decision.
Linda B.
When I first adopted my Cooper,Rainwalk was given to me as a gift.After getting him his vaccination shots I went online to send it in.Im not compture smart and had a problem. I called them and everyone was so nice and helpful. They made sure I was taken care of.I highly recommend them.
Shannon L.
They approved and paid the claim in just under a month. Customer service was kind.
Dina D.
Friendly, professional, knowledgeable customer service.
Graciela C.
Responsive REAL humans, wasn’t met with a chat bot or automated message, very communicative and prompt. :)
Teresa M.
I woke up to an issue with my payment not going through for Dec. and Rainwalk reps answered promptly and they told me to contact my bank and fraudulent action was detected. I am a little frustrated the bank did not contact me first. Rainwalk talked to me in a very caring way. Hopefully the payment will go through and it will be over.
Mary D.
I heard about this company because of the rescue that I was fostering for. I'm very pleased with the straightforward and easy to understand explanation of benefits and the customer service i received. Very helpful and quick responses.
Lisa S.
I appreciate the ease of the website and the communication via email. Thank you again for the prompt reimbursement.