RainproxyReviews of rainproxy.io

Response from RainproxyMay 12, 2022

Hi, We have contacted you several times for a month already. Unfortunately we haven't heard anything back. It also seems like you have fully consumed your package on your Rainproxy account. Our customer service tries their best to solve cases, but if clients do not cooperate, we can not do anything and we are spending our time. Please respond to the email if you still have inquirites. I have marked your ticket as "SOLVED" for now. For any questions, feel free to contact our support team. Kind Regards, Rainproxy Team

Response from RainproxyApr 13, 2022

Hi, Lamentamos que tenha tido uma experiência negativa com o nosso site. Se entendi corretamente, você encontrará o painel do nosso site com bugs. Nesse caso, atualizamos nosso novo painel esta semana. Espero que isso aumente sua satisfação. Tentei contato por e-mail, infelizmente sem resposta. Se você tiver alguma dúvida, você sempre pode entrar em contato conosco. Atenciosamente, Equipe Rainproxy (Por favor, note que este texto foi traduzido. Se houver algum erro, nossas desculpas)

Response from RainproxyFeb 4, 2022

Hi, We’re sorry from hearing that you were having a negative experience on our service. I have taken a look into your account, it seems like you have used the whole package. If you’re still facing issues, don’t hesitate to contact us through the live chat or email. Please modify your review if it’s solved. Kind regards, Rainproxy Team

Response from RainproxyJan 7, 2022

Dear Sir / Madam, I've checked your account and it looks like you've used up your package. You don't understand how our usage system works, every 1 hour / 30 minutes, our system parses the data used. I understand that you suddenly see after half an hour that your usage has been updated, but understand that our packages are based on GB packages. We asked you to update your review since it takes 15 minutes for your package to be activated. For now I’m not seeing any issues. Please change your review since nothing is wrong with your account. Best, Rainproxy Team

Response from RainproxyJan 11, 2022

Hi, I have checked your account, it seems like you have consumed your whole package. Please adjust the review or contact us. Thanks, Rainproxy Team

Response from RainproxySep 10, 2021

Dear Customer, Thank you for taking the trouble to leave a review. We think it's inappropriate that you post a review about discounts. We last had a campaign with a discount code on September 8. It would be nice if you could delete your review and really post a review about Rainproxy and the products. For questions you can always contact us. sincerly, Rainproxy Team

Response from RainproxyAug 27, 2021

Dear Customer, We are sorry that our support team did not help you. Due to the high ticket volumes, it sometimes takes longer to get an answer. We are going to get started with this, to offer good support service. Could you please send us an email to [email protected]? Our support team will check it with priority. Hopefully you can give us another chance. With best regards, Rainproxy Team

Response from RainproxyAug 27, 2021

Dear Customer, We are sorry that our support team did not help you. Due to the high ticket volumes, it sometimes takes longer to get an answer. We are going to get started with this, to offer good support service. Could you please send us an email to [email protected]? Our support team will check it with priority. Hopefully you can give us another chance. With best regards, Rainproxy Team