Jordan S.
It was our first overseas move
It was our first overseas move and we needed help. We had several pieces of furniture and several dozen boxes full of irreplaceable personal heirlooms and mementos that needed to get from Northern Italy to New York. We weren't sure Rainier was the right choice since they're based in the US and move a lot of expats overseas – in the opposite direction. But Don and Danise were awesome from day one. They clearly explained their quote and costs, stepped us through insurance and logistics, and connected us with awesome professional movers in Italy. They kept us updated, including through the brief dockworkers' strike in Oct. 2024. All of our things got here safely and on time. When we went looking for freight forwarding companies, we got quotes from 8 different groups – US based, Italy-based and global – and Rainier made a good impression right from the beginning. They were the clearest and the most thorough in responding to our amateur first-timer questions. (One of the top global logistics companies on earth, Kuehne+Nagel, told us they weren't even in the business of shipping personal goods anymore.) Rainier is really good at what they do, and I'd recommend them 100% to any family with stuff to send OR ship back from overseas.



