RainHarvest SystemsReviews of rainharvest.com

Dan was extremely helpful to this novice!

Fast delivery and product as advertised.

Working exactly as expected!

Great unique products. They are high quality and flexible to accommodate your specific situation.

I have ordered from Rain Harvest several times now and always had a positive experience. They are a very good honest company with good prices, huge selection, and fast shipping. Also, great communication about the status of your order.

Customer sales service was awesome, prompt and courteous. Tried to contact the engineering department a number of times on installation suggestions, and they never got back with me. Engineer in department got back to me one time, but when I called for additional questions no one ever returned my call. Had to figure it out myself.

Mark and others always have the best advice. Very helpful

Rain Harvest had a good selection of water collection products. After my order I didn't receive any conformation email, yet my account was debited. After a few days of no communication I emailed to ask about my order and received no response. I then called to find out what was happening. I was told that they were waiting for one part to come in and it should be sent out within 2 weeks. After 2 weeks and still no communication, I called again and was told the item didn't come in and would have to wait another few weeks. Eventually the order arrived, I have yet to try out the products but the customer service was found wanting. The people on the phone were friendly, but the customer shouldn't have to keep following up with an order. The company should notify the customer if an order isn't going to be fulfilled in time, and give regular updates. It took 6 1/2 weeks from order time to arrival with no communication from the company or conformation email.