Rainbow RestorationReviews of rainbowintl.com

We are 6 months into a 2 month project. They are dishonest and do not care about your house. They ruined flooring flooded the kitchen cut cords to lighting drilled extra holes in my cabinet because they aren't even good enough to put handles on a cabinet !! This company should be ran out of business Talk about unethical !!

Our home suffered extensive soot damage due to a gas company incident, leading to a six month-long restoration process managed by Rainbow Restoration in Charlottesville. The experience was marked by poor communication, lack of oversight, and careless treatment of our belongings. Key problems included delayed and inadequate packing of personal items, damage to property during cleaning and restoration, subpar repairs (such as mishandling of countertops and painting), and unsanitary conditions left by workers. Carpet installation by Sherwin Williams took three repeat visits to correct the initial unprofessional installation. We had to often intervene to document losses and secure appropriate reimbursement from insurance, ultimately recovering significantly more than originally proposed. Despite some helpful individuals (notably the 1800 Pack Out crew and certain staff like Cody), the overall experience with Rainbow Restoration was unsatisfactory. While many of our issues were ultimately corrected, most of it could have been avoided with better communication and oversight. We recommend stronger oversight, professional cleaning services, and better communication with clients in such situations. By the end we felt more like an insurance claim rather than the home owner and customer. Not recommended for whole house clean up and restoration.

Ich habe bei dem Shop über eBay ein Handy gekauft, hatte eine Frage. Keine Antwort und auch das Handy erst nach 8 Tagen zugestellt, habe die Annahme verweigert. Die Bewertung wurde von eBay nicht veröffentlicht. Solch einen Handelspartner braucht niemand.

I cannot tell you how grateful I am to Rainbow International Devon. From day 1 to the very last day they have been brilliant. Richard and Darren have been so kind and helpful, nothing too much trouble for them. The whole team from the office to right through have been so good. My thanks to all of you!!

Rainbow was quick to respond. Employees were professional and courteous. Mike and John were excellent!

At the beginning this company responded quick and were very informative. When the project manager came out I had explained that I already had a flooring guy contracted for the job but just needed them for the repairs for the damage my dishwasher caused. Scott was on board but as time passed and mitigation was complete I received a text stating that they either get to do the whole job or nothing at all , because it was to hard to place a bid into the insurance just for repairs and not have flooring included. This just didn’t sound right to me. Rainbow pretty much came in and left me with gouges in my plywood on the floor, no cabinets, holes in my walls from where new insulation and drywall need to be added. My house was left destroyed. They decided they were not going to do the work and Scott the project manager states this direction came from the owner. So where does that leave me? It leaves me to start all over again and now contract new contractors. My mother is on hospice living in my home, I can not take proper care of her without a kitchen. I am beyond overwhelmed. Mind you this is all over using the flooring company of my liking:

Cara Lieberman, the owner of this location is probably the worst I have ever dealt with. With me being a customer that have never dealt with water damage or insurance, I had a lot of questions in which she appeared to be very helpful until the process was initiated and already being managed. My earlier complaint with this company was due to an emergency service as my home flooded. They sent one person in which he did the bear minimal and left puddles of water in the floor in which I had to finish the process. She called the next morning and tried to explain their process and explained they would be coming to remove the wet flooring the next day. This lead to more things than promised and found them taking frames off the doors, cutting into the walls and causing damage saying that the contractor I choose would do the repairs to even more damage they caused. I then asked could I get an estimate just to be told, we are too busy and that my adjusted price would be their price as they use the same system. She even had the nerves to say maybe I could do little by little until I’m financially capable as they are too busy to even assist or do the job. I find this company questionable and they even had me sign a paper that wasn’t filled out but wanted initials on everything and a signature in which I took pictures of . Avoid this company as they do work without appropriately informing you what they are doing and then you’re the person left to deal with the damage.

The representatives of Rainbow International of Spring and their subcontractors FRSTeam are monsters in my opinion! June 2023, they came to my home. Allstate said they are vetted. Hector and his wife Jessica, told me that anything they use or take will be written off as damaged and I must report it on my claim with Allstate. This is stealing! I reported this to my claim agent and he told me to report to police. I did. Later, he told me that he let Rainbow know I made a report. Hector and Jessica got angry with me. My agent told me I had to let them finish. Hector said that I would be lucky if I got anything back. Well, they made that true! Most of my possessions are with them. Hector told me on the day of delivery of my few belongings that I can complain and nobody is going to listen to me, nobody cares. These thieves need to be prosecuted! They took a lot of pictures in June 2023, they sent little information about what they took to Allstate. Allstate doesn't care!