Sandra D.
Easy to use
Easy to use. Friendly staff.
Response from RA Fischer Co.May 26, 2026
Sandra, thank you so much! We're glad our staff has been helpful and that everything has been easy for you.

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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343 approved reviews, newest moderated first
Sandra D.
Easy to use. Friendly staff.
Response from RA Fischer Co.May 26, 2026
Sandra, thank you so much! We're glad our staff has been helpful and that everything has been easy for you.
NANCY F S.
on time and doing great
Response from RA Fischer Co.May 26, 2026
Thank you, Nancy! We are so glad everything arrived on time and is going well.
Karen B.
The company handled everything quickly and professionally.
Response from RA Fischer Co.May 26, 2026
Thank you, Karen! We are so glad our team was able to handle everything quickly and professionally for you.
alysiarosenstonaol.com
Very nice representatives that are will to help with orders and guiding you through process of obtaining products.
Response from RA Fischer Co.May 7, 2026
Thank you! We're so glad our team made the ordering process easier for you. We appreciate you taking the time to share your experience!
ROSEMARY E.
The customer service was wonderful
Response from RA Fischer Co.May 4, 2026
Thank you so much for your kind review. We're happy to hear you had a wonderful experience with our customer service team, and we appreciate you taking the time to share it.
ELISA M.
Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service.
Response from RA Fischer Co.May 4, 2026
Thank you for the wonderful review! We're so glad to hear the PureWick™ System has helped your aunt rest more comfortably and safely at night. Our team truly appreciates your kind words and the opportunity to support your family.
customer
So far so good. .... However I think I am allergic to the vinyl around the catheter. ... I'm getting a rash down there. Has anyone else complained?
Response from RA Fischer Co.May 4, 2026
Thank you for your review. We're glad things have been good so far, but we're sorry to hear about the rash. Skin irritation can happen for different reasons, so we recommend stopping use and checking with your healthcare provider as soon as possible. Please also contact our customer service team so we can learn more and help review your product options.
ian O.
They have all taken care of and had the product to me very rapidly and never had a problem when they said something it was real thank you
Response from RA Fischer Co.Apr 28, 2026
Thank you, Ian! We're so glad to hear everything arrived quickly and that you've had a reliable experience with us. We appreciate your kind words.