Reliable Hosting and ServersPerformance meets reliability meets helpful support.Company ProfileEstablished in 2014 by a group of web hosting professionals in Dallas, TX, we offer a wide range of simple, flexible and user-friendly innovative online services. Rad Web Hosting was founded on the principle of providing high-quality, affordable web hosting solutions with a focus on client needs. That means we give you our full attention before the sale, when helping you select the right hosting product for your specific needs, and after the sale, when you may need some help on the support side. This holds true, whether you are beginning your first website or hosting mission-critical applications. As experts in e-commerce, web hosting and website development, we help our customers build and maintain their online presence, which is critical to running a business in today’s Internet-connected global marketplace. We are a trusted provider for web hosting needs of all sizes and scale. From hosting your blog to managing your enterprise infrastructure, Rad Web Hosting will deliver an excellent web hosting experience.DomainsDomain NamesRegister DomainsTransfer DomainsDomain SearchDomain ResellerWebsitesShared HostingWordPress HostingJoomla! HostingOpenCart HostingosTicket HostingYii HostingReseller HostingVPSLinux VPS HostingLinux VPS ResellerEnterprise SolutionsDedicatedCustom Dedicated ServersDallas Dedicated ServersPhoenix Dedicated Servers10Gbps Dedicated ServerscPanel Dedicated ServersSolusVM Dedicated ServersUnmetered Dedicated ServersClearance Dedicated Servers CompanyAbout UsClient TestimonialsOpen SourceDallas Data CenterPhoenix Data CenterNetwork StatusFrequently Asked QuestionsAnnouncementsDocumentation
Rad Web Hosting (radwebhosting.com) has 53 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
radwebhosting.com
Website
radwebhosting.com
Category
Internet & Software
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Found this website through Google. Checked Trustpilot ratings, saw it had 4 stars. Bought a domain with crypto. And after paying, they logged me out. Had to reset my password. Looked suspicious. Then I check ICANN. There's no record of the domain I purchased in there.
ICANN says " The requested domain was not found in the Registry or Registrar's RDAP server. "
Tried to change nameservers. Nothing works.
All it says is "An issue was encountered while retrieving the domain nameservers. Please contact support. "
A total scam!
They'll just get your money and then log you out.
Response from Rad Web HostingSep 8, 2025
This is another fake review. Trustpilot monetizes these types of reviews by forcing a premium subscription account in order to remove fake reviews.
We'd rather not spend money on extortion, nor would we want to pass any such costs on to our ACTUAL, LEGITIMATE users.
Sincerely,
Rad Web Hosting
Customer Satisfaction Team
VO
vocahost
Excellent Hosting Provider with Outstanding Support
Rad Web Hosting has been amazing! Fast servers, excellent uptime, and the support team is always quick to help when needed. Super reliable — highly recommended!
Response from Rad Web HostingSep 5, 2025
Thanks for the kind review!
KB
Keln B.
easy to use transparent and up to date
easy to use transparent and up to date
Response from Rad Web HostingJul 11, 2025
Thanks for your feedback, Keln! We appreciate you taking the time!
PA
Philip A.
Fast and reliable service
Fast and reliable service
Response from Rad Web HostingApr 19, 2025
Glad to hear! Thanks for the feedback.
TT
Tim Trimble Data Service C.
Excellent pricing
Fast Provisioning, Great prices And good service. What more could you ask for?
Response from Rad Web HostingMar 21, 2025
Thank you for your kind review!
GL
Go Live L.
Hice mi primera compra y estuvo un poco…
Hice mi primera compra y estuvo un poco demorada la transferencia del dominio pero finalmente se hizo. Por ahora va todo muy bien!
Response from Rad Web HostingMar 12, 2025
¡Gracias por tu amable reseña!
JM
JM
SCAM
dont know what this account is and I can not get anyone on the phone to figure things out. This is a scam
Response from Rad Web HostingFeb 6, 2025
Hello,
It appears you've left this review in error. For support, you can reach our team: https://radwebhosting.com/client_area/contact.php
Please update us so that we may assist.
Sincerely,
Rad Web Hosting Support
IA
I Am Digital D.
Rad Web Hosting - NOT rad at all
In July of 2024 I signed up for web hosting after several chats with these guys, who assured me that migration of my existing websites was no big deal.
In September of 2024 it was determined that they had completely lost one of my websites, only partially migrated one other one, and did properly migrate the remaining three websites.
I also transferred two of my three domains to them.
In November of 2024 I made the decision to move to a new host due to repeated issues with downtime, back end issues, website issues, and general hosting problems.
I began the process of moving my domains to a new registrar, and my websites to a new host, however, Rad Web Hosting starting making moves to block transfers and cause issues.
I was able to get all of my websites transferred, but only one of my two domains transferred.
As of 09DEC24, Rad Web Hosting has been holding my domain (iamdigitaldaniel.com) 'hostage'.
They won't say why, they won't release it, they won't provide any services or allow me to manage it (even when my billing was up to date!), and they won't respond to numerous regulatory complaints.
Response from Rad Web HostingJan 23, 2025
Thank you for confirming your identity. We will be happy to discuss the events and steps you took that have you so upset.
How it started? You contacted us requiring emergency migration out of your current host, who you claimed had locked your account and was no longer responding to your support requests.
We do provide complimentary migration service for our clients who need to move their websites from a previous hosting provider. In order to provide this service, there is a form to be filled to give our support team access to your hosting account/server.
Despite having not provided any of the information we require for migrations (such as cPanel logins or SSH/FTP credentials), we managed to migrate all accounts using only a web-based GUI to manually download archives (a multi-hour process-due to the limitations of the web-based interface).
Upon completion, we reminded the client once again to update their Nameservers/DNS records at their domain registrar with the values we provided, and that the sites would not resolve to the new server until this step was taken.
This proved an impossible concept for the client, who rather than make the necessary changes on their end, would repeatedly initiate chat sessions and open support tickets to tell our support techs that we'd broken their sites or threaten a number of different legal actions.
Each time the user was given as detailed of instructions as possible of how to make the required changes to his DNS or nameservers that would solve his issues. And each time, these instructions were ignored entirely and were met with hostility/arguments to the extent that "the sites were working before the migration, therefore, we had broken the sites".
Eventually, after several days of needless frustration, the user managed to make the required DNS/Nameserver updates.
Later, the user disputed payments with their financial institution, falsely claiming they did not authorize the payments. This violates the Terms of Service, and the account was locked to prevent further access until they bring their account back into good financial standing.
While we always look to provide above-and-beyond support to our clients, we zero-tolerance for fraudulent chargebacks, abusive behavior towards staff members, or making false and slanderous claims.
Sorry to whichever provider has to deal with this special individual after us! 😬
