Radisson REDReviews of radissonred.com

Stayed in the Radison red London Twickenham. The toilet was broken and had excrement on the toilet seat. The Aircon would not cool the room down. there was a 15 minute queue for checkout the following warning due to inadequate staff. Very poor stay and poor customer service. When I contacted customer services, they asked me to bring photos with me when I check-in! Which clearly makes no sense considering I have already stayed in the hotel.

Patong Hotel dirty , staff are rude , had to change rooms 3 times in 24 hours and spent my birthday waiting for a telephone engineer. Worst service ever

I stayed at this hotel in Helsinki. The hotel is centrally located and stuff is really friendly. The food is good and rooms are very clean.I didn't like that they put me in a disabled room even though the room was booked a month earlier. The next day they gave me another room at my request. The ceiling in the rooms looks unfinished which was not visible in the pictures of the rooms that the hotel posted on its website.

Filthy dirty hotel

Awful and Inconvenient car park system. They do not facilitate the appropriate payment method, leading to an unjust fine. Whereas, the reception team are redundant, failing to take initiative. Reflects the hotels overall incompetence. They fail to take considerate measures with guest visitors.

AVOID AVOID AVOID, rubbish customer service, rude, car was damaged, apparently this is a common thing, and on return despite saying they have cctv they said it’s nothing to do with them. Over booked parking, cars parked all over the curbs and driving around in an unsafe manor. Customer service very bad! They don’t answer the phone, and they are not helpful at all, over priced food which is very average. A lot of better places to stay. Advise any friends to stay elsewhere, strongly recommend finding other accommodation if your in the area.

A Truly Disappointing Stay – Unacceptable for a Hotel of This Standard We are Radisson premium members and had high expectations when booking Radisson RED Glasgow for a very special event at the SEC, Ovo Hydro, and Armadillo between 25th–27th July, which brought in over 12,000 attendees. Sadly, not only did the hotel fall short of expectations—it became one of the worst hotel experiences we've ever had, and we weren't alone. Dozens of fellow guests shared similar frustrations. Despite the hotel knowing months, more than any year, in advance about the scale and importance of this event, they inexplicably chose to host rooftop parties on the 9th Floor, starting Friday night, pounding music and bass through the entire building. The noise was unbearable—vibrations could be felt through our bed pillows on the 2nd floor. It continued until midnight, even though half the hotel guests were up for breakfast at 6:30am to attend the event. When I phoned the night manager to ask why a rooftop party had been approved during such a critical weekend, I was told it was a mistake in the events management. That was Friday. Unfortunately, it happened again Saturday until 11pm, and even louder on Sunday night. Three consecutive nights of disrupted rest. There was no resolve offered other than a refund for a bad night's sleep. Money does not fix these problems. Customers paid £180 (as an event discount) for comfort and service, we recieved none of this. I even suggested to the manager that the rooftop bar might actually generate more revenue if left open for hotel guests to relax, dine, and unwind—instead of turning into a club-like venue that alienated paying guests. He agreed, surprisingly. Yet nothing changed. To add insult to injury, our friends staying in other hotels wanted to come enjoy a drink or food at the SkyBar—but were turned away due to the blaring nightclub atmosphere. A real missed opportunity and a slap in the face to loyal customers. This "nightclub" has also disturbed our friends during the night at the Hilton Hotel next across the road from the Radisson RED. We’ve stayed with Radisson in other cities and had consistently positive experiences. We’ve recommended the brand to friends and family. But this Glasgow RED branch? A complete shambles. Other unacceptable issues included: No replenishment of tea, coffee, or water in the rooms. We had to chase reception daily to get basic hospitality supplies. They ran out of bottled water, which is supposed to be complimentary for Radisson members. A friend a few rooms away had a blocked shower, which flooded her bathroom daily. Despite reporting it multiple times, it still wasn’t fixed three days later. She had to use towels to mop the floor, then carry them down to the lobby each day to be replaced—because she didn't want to leave soaked towels lying in the room.

Matt, Jousef and Avinash were so welcoming and friendly, I arrived with 2 friends for the first time in Ireland and was so surprised by the hospitality offered by all of them, I would 100% come back based on their behaviour, thank you so much!