RadicalnReviews of radicaln.com

Great communication, fast shipping, great packaging, product exactly as expected based on the website.

These are BEAUTIFUL! They are exactly what I was hoping they would be! Although the coasters come very carefully packaged, one of them arrived chipped. I reached out to RadicalN Limited via their contact information inside the packaging. I shared a photo of the chipped coaster and they immediately shipped a replacement which arrived in perfect condition. They contacted me right after delivery to ensure the replacement arrived safely and asked if I had anything else they could help with regarding the order. I am VERY happy with the product AND their wonderful and attentive customer service. I highly recommend!

Awesome Chess board. One of the kings was broken on delivery, but they corrected the problem and sent me one of each king quickly. Will be getting more chess boards from them in the future.

Product quickly shipped and arrived. Everything was packaged so it would not break in shipping. The board and pieces looked terrific and were not damaged during the shipping process. I would recommend this company in the future.

This customer service at Radicaln is so friendly and quick to respond. I am so happy with the vase I ordered, it is so well made and was the perfect addition to my in home memorial. Will definitely order from them again in the future.

I bought a gorgeous handcrafted chess set from this company over a year ago. The quality of this product is better than you can even imagine. Not only is it something my kids and I play pretty regularly, but it is a permanent part of my decor in my living room. Recently my house cleaner broke several pieces while cleaning and I began looking into replacing the broken pieces. I was very concerned with how successful I would be considering this product is hand crafted. The company has a generous replacement policy but everything is listed for pieces broken early after original purchase. Once I reached out to them my concerns were instantly squashed. They were amazing, they walked me through how to order replacements, I placed the order and had them within a couple weeks. I highly recommend this company’s products, the quality of their work is amazing and their customer service is unmatched.

Excellent Customer service and very helpful.

Table and chess pieces were packaged securely, as well as priced right.