Spork S.
One of the few good ones left...
One of the few companies left who truly care about theur customers. I have never experienced such wonderful customer service. Throughout my entire purchase, Rackmount was there. They answered questions, showed me equivalent alternatives, went out of their way to make sure I was happy, even if it meant losing a sale. I could have purchases my rack for a little cheaper of a price from another company, but they never replied to my email!!!! With Rackmount, I'd get a response usually within the hour of sending an email. My customer manager even got me free shipping and because of this, I think I ended up paying less than I would have from the other company. Rackmount truly cares about their customers and not only treat them as humans, but they treat them as friends!!!!