RacetopPrint Reviews | Read Customer Reviews of racetopprint.com

RacetopPrint Reviews | Read Customer Reviews of racetopprint.com

RacetopPrint reviews

415 approved reviews, newest moderated first

Robin
Feb 2, 2026
Arrived just in time
Cons: shipment was delayed causing a significant setback to event planning. Also, one of the bags did not have handles. Not a big deal though. Pro: customer service was superb. I was in constant communication with rep Alex once we discovered there was an delay in shipping. He was in constant communication up until my order arrived. Order was easy to do and proof was sent for confirmation within 24 hrs. Although delayed, items arrived before event date.
Response from RacetopPrintFeb 4, 2026
Hi there Thank you for taking the time to share your detailed feedback. We sincerely apologize for the shipping delay, the missing handle on one bag, and for the misunderstanding regarding the black bag finish. We understand how these issues impacted your event planning, and we truly appreciate your patience throughout the process. Our support team will reach out to you shortly via our support email to discuss a solution and make this right. Thank you again for your understanding and for giving us the opportunity to improve.
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John C.
Feb 2, 2026
After purchase you sent me too too too…
After purchase you sent me too too too many of your promotional emails. But Sent no info or updates on production or delivery Easy to order, price was good, product looks nice as expected
Response from RacetopPrintFeb 2, 2026
Hi there, Thank you for your honest feedback. We apologize for the excess promotional emails and for not communicating production and delivery updates clearly — this is not the experience we aim to provide, and we’re working on improving this. We truly appreciate your positive comments on the ordering process, pricing, and product quality. Thank you for taking the time to share your experience.
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Doug M.
Feb 1, 2026
The designing part was super easy
The designing part was super easy, I have a graphic arts background so I was expecting a pretty rudimentary design page but it was pretty well thought out and let me import my own graphics. The type faces are limited but I found something I liked. Be aware of the size of bag you order, my first attempt was a bag that was way too small so just be aware of the sizes when you start.
Response from RacetopPrintFeb 2, 2026
Thank you so much for the detailed and thoughtful review! We’re really glad to hear that you found the design process easy to use and flexible, especially with importing your own graphics. Your note about bag sizing is also very helpful, and we appreciate you sharing that tip with other customers. Thanks again for choosing RacetopPrint — we truly appreciate your support!
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Joshua C.
Jan 29, 2026
Wrong print.
There wasn’t supposed to be any background in my order and instead it was all white.
Response from RacetopPrintFeb 2, 2026
Hi there, We sincerely apologize for the inconvenience caused. This is not the experience we want for our customers. Our team has reached out via email and will work closely with you to resolve this promptly. Thank you for bringing this to our attention.
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Samantha
Jan 22, 2026
Some stickers were printed too dark
Some of the stickers were great. Some were too dark when printed. Also didn’t realize they are in china.
Response from RacetopPrintJan 23, 2026
Hi there, Thank you for your feedback. We’re sorry to hear that some of the stickers printed darker than expected. This is not the experience we want our customers to have. Our team will be reaching out to you directly to review the order and provide after-sales support to resolve this issue promptly.
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Troy C.
Jan 21, 2026
Disappointing First Order
I didn’t receive the size bag that I selected and I paid for two day shipping but it took over a week to receive My order.
Response from RacetopPrintJan 23, 2026
Hi there, Thank you for your feedback, and we’re truly sorry for the disappointment with your first order. We understand how frustrating shipping delays can be, especially when express shipping is selected. To clarify, we offer free standard shipping (7–12 business days), and customers can choose upgraded express shipping (3–5 business days). Unfortunately, this order was impacted by a carrier transportation delay, which caused the delivery to take longer than expected. We sincerely apologize for this inconvenience. Regarding this issue, we have refunded the express shipping upgrade fee as a gesture of our apology. We’re also reviewing the bag size concern internally to ensure better accuracy moving forward. We truly appreciate your patience and feedback—it helps us continue improving our service and customer experience.
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Maria
Jan 20, 2026
I’m very happy with my label looking…
I’m very happy with my label looking good fast shipping. I’m happy to find you guys.
Response from RacetopPrintJan 21, 2026
Hi there, Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with how your labels turned out and that the fast shipping met your expectations. At RacetopPrint, we truly appreciate your trust and are so glad you found us. We look forward to supporting your next project! 😊
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Julia B.
Jan 20, 2026
Good quality tote bag
Easy website and good quality
Response from RacetopPrintJan 20, 2026
Hi there, Thank you for your feedback! We’re happy to hear you found our website easy to use and loved the quality of the tote bag. At RacetopPrint, we truly appreciate your support and look forward to serving you again!
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