Quirk PartsReviews of quirkparts.com

Quirk Parts, did not send my items I ordered, on their original forecasted date You conveniently take my money, not even knowing if you’re stocking the parts you’re selling!!!??? I much prefer to do my business in person, it cuts out the nonsense! Kind of what you bring! If you didn’t have all of my parts in stock, that should’ve been a part of the original information on your website! Like other legitimate websites, selling parts! Instead of having said, they all will be arriving by April 24th! I needed the parts when I ordered them, and I could pause until the 24th of April. Then you send some sorry note, inside the packaging, oh, the entire shipment will not be arriving on time. They wrote: we went to the bin, and noticed we only had one part, instead of the four, you ordered! They don’t take phone calls, and the follow up was horrible!!! They refused to give me an estimated date of arrival, and I demanded my money back! They said, after we get the parts, and send them to you, you can send them back and request a refund! I’m sure, with a restocking fee, and me paying the shipping! I finally got my parts, but will never do business with them again! Very shady practices, and communication!

DO NOT DO BUY ANYTHING FROM THIS COMPANY! First off they don't have a phone number to call. They cancel legitimate orders because you used a VPN! Their customer service told me to buy somewhere else. How dumb are these people that they hire terrible employees too. I'm glad they did cancel because I don't want to give them a penny for accusing people of fraud before they even make a purchase. Share this on social media, file BBB complaints, google and yelp reviews. Boycott them because they do not know how to run a company. I will be ordering my parts from a much better company.

The only reason I gave them a 2 star because I have a tiny amount of blame in the situation. I ordered a part for my Mazda through them on their other website “Mazda OEM Parts Outlet” and had the part shipped to my parents house where I’d do the work on my car (live in the city and don’t have garage). I did not get down there till after the 30 day return window (the tiny amount of blame I mentioned). However when I got to there to do the work I found what was a completely different part than was advertised, a quick glance at the part number confirmed it was absolutely not the part I ordered and that was advertised. Upon realizing they had sent the wrong part I messaged them on their website and was told that they would not remedy their error because I was outside the return window. $62 down the drain. A company that clearly 1. Do not sell the items it advertises and 2. Do not have any interest in good customer service. I imagine this is why they use separate websites to sell their parts so people don’t check this site to see how terrible their reviews are. Would never order from them again.

THey only shipped 3 of my 5 parts. Communication is only through chat and is lacking any detail. I've now waited a total of 18 days for my 2 missing parts and I still don't have them. THey say the warehouse reshipped them but no e-mail came saying so and there is no due date. DON'T USE QUIRKPARTS.

My experience is just too much to even write BUT the customer service is the worse part about this place. How can you not reach anyone just by chat and they know since they are only chatting they can speak to you any kind of way. I was told “I’ll take my time and look up your refund.” Because I asked what was my refund amount after they sent me someone else’s part with their info on it. The rep blocked me from chatting before I could even get a resolution. The agent was nasty to me from the beginning so I got nasty back and she really didn’t like that. This place is horrible!

This outfit shows parts in stock, but after you place an order a number of days pass after which they cancel the order because the parts are not in stock. Customer service associates are rude and state they don't need my business. Fine, I will: There are better suppliers!

Ordered parts from them. All correct vehicle info, etc. Followed instructions to the letter. Disassembled vehicle as per instructions. Started installing ordered parts and they didn't fit. Called KIA tech support and they told me the part wasn't going to work. I reached out to Quirk Parts via their website with no answer. I went on eBay and the whole transaction with Quirk Parts isn't on their website. I can't give eBay any feedback. ???? Run away from them. JMO

I orderred parts that come 4 to a bag. The parts were advertised as a package of 4. The seller opened the Ford OEM Package and removed 2 then shipped me 2 parts in the bag stapled closed. Many of the sellers reviews complain of similar short ship items.