QuarqAt Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices.Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Quarq (quarq.com) has 597 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing597 approved reviews, newest moderated first
Josh
Considering I shouldn't need to buy the new version battery caps just to make my pedals work is annoying to begin with. The price is very high. $20 for some battery caps. That's not the worst part, I have to pay $9 dollars for shipping!! In the world of free shipping, Quarq/Powertap you need to get in the game.
Jonas M.
Easy to find what I was looking for at website, fast delivery, and good communication on status of shipment. The way a Company should handle on line ordering. Thank you, Jonas McCluskey
greg F.
Great company, great product
Jason M.
The only reason I don’t give 5 stars is that I ordered a T-shirt and didn’t receive it. I sent an email with no response. Great powermeter and products though.
Michael L.
Works great!
Douglas W.
Unexpectedly generous treatment of a performance issue re my P1 Power Tap pedals even as they have only just recently purchased PowerTap. Customer loyalty starts and grows this way. Thank you.
Andrew R.
Just finished talking with Kyle in Customer Service. FANTASTIC to say the least. The most patient and knowledgeable person I've ever talked to at a customer service department. Kyle actually spoke to me during my original call yesterday for approximately an hour, patiently answering all of my questions and helping me trouble shoot an issue I was having with my Power Tap P1 pedals. Then, after listening to the issues and suggesting various solutions after actually considering possible fixes outside the box based on what I was telling him, as opposed to simply reading from a script, he offered to speak with me further after I performed those suggested steps to resolve the issue. Unfortunately, those steps did not fix the problem, so I called back and believe it or not when I asked for Kyle I was actually put back in touch with Kyle - not some other person that I had to then reexplain the whole situation to again, which normally happens with customer service. Kyle then gave me additional ideas/suggestions, but also made sure to get things moving on the warranty side of things just in case those additional suggestions did not work. This was truly the best customer service/troubleshooting experience I have ever had or ever could have hoped for during a stressful situation. Cannot thank Kyle enough for all of his help.
J W.
I had a technical question about a discontinued product. Luke from Quarq replied quickly, asked for a little more info from me, and then provided a solution that didn't cost me a penny. What's more, he was friendly and enthusiastic. You can't ask for more than that. Well done, Quarq.
