PI
need to review your transportation rules
Service was good except for your insistence that my address was residential, not commercial, and the added $60 that incurred. Transmission worked as advertised. Early days to provide feedback on performance.
Response from Quantum GearAug 19, 2026
Thanks for the honest feedback, and glad the transmission worked as advertised! On the shipping side — freight carriers classify addresses using a national address database, and unfortunately yours is listed as residential there, which is where that surcharge occasionally comes from. It's out of our hands on that one, but we always try to keep things upfront. Really appreciate your business!


