qualitywatertreatment.comReviews of qualitywatertreatment.com

I bough a Soft pro whole house chlorine+fluoride filter Dec/24. When my contractor tried to install the unit, it didn't work for my set up. I contacted customer service and after exchange some texts and pictures they accepted to be returned. The unit was unopened and returned on May/25. Still now Jan/26 I haven't received my refund. Called several times and they never return even saying the refund was approved. I DON'T RECOMMEND DOING BUSINESS WITH THEM UPDATE FEB/26: I received a refund right after this review. They said a full refund due to the delay in solving, usually they charge a re-stocking fee. At the end I did pay to ship the unit back.

I don't know if the treatment is working or not. I had a question twice and have received no answer. I paid and they're done with me?! Correction: May be it was my email system, but I no sooner posted this when I received an answer. Time will tell how it works. Hope it is great, but don't yet have an opinion. Will eventually test the water and then I'll know if it was worth the cost of purchase and install.

The team at Quality Water Treatment was knowledgeable and patient. Kristine endured multiple phone calls with emails In-between helping my wife and I decide what system we ultimately wanted to purchase. We’re very happy with our experience and purchase. The system works great - we are glad to have soft water again after our old softener died.