QualityImprint.comReviews of qualityimprint.com

4.8655 reviews
Sales & Marketing
45 West Foothill Blvd., Claremont, California

QualityImprint.com

About QualityImprint.com

We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.

QualityImprint.com (qualityimprint.com) has 655 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: qualityimprint.com
Category: Sales & Marketing
Location: Claremont, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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QualityImprint.com reviews

655 approved reviews, newest moderated first

Toni B.
Jun 10, 2024
Super Helpful staff, Easy quick ordering & great product
Marvin Suarez was super helpful and patient with me to get things just how we wanted them. He made the ordering process very easy and the turnover time was great. We are very pleased with the product and know that the guests of our party will love the playing cards.
Response from QualityImprint.comJun 21, 2024
Thank you Toni, we are so happy that you enjoyed your experience with us! We appreciate the great review. Marvin was thrilled to hear on how happy you are with his service. We are looking forward to working with you again soon.
Nicole R.
Jun 4, 2024
Great service!
Camilla always has time to handle my order with care and professionalism.
Response from QualityImprint.comJun 5, 2024
Thank you for your review Nicole. We will share this with Camilla and she'll be glad to hear this positive feedback on her work. If you could also let us know what can we improve on to get us to 5-stars, that would be very helpful.
Marnie W.
Jun 4, 2024
My representative did a wonderful job…
My representative did a wonderful job communicating with me. However, there was a limit of two free samples, and when I ordered the first free sample it came damaged and was the wrong item. The representative ordered me a replacement sample. When the sample came it was clear the item wasn't big enough, so I asked for another sample of a different item. I was told that was all she could do, and I couldn't see any more products. I work for a large company and if I plan to purchase 200-500 items, I expect to find the correct item before purchase, and I should be allowed to see the product ahead of time. I chose not to move forward with your company due to this policy.
Response from QualityImprint.comJun 5, 2024
Thanks for sharing your feedback Marnie. We're sorry to read your experience didn't match your expectations. It is correct that we only send out two free samples for free including shipping. You may request additional samples, but there will be a charge for every extra sample you order beyond the two samples which was mentioned during the communication exchange. Samples are also randomly sent so it could either be the product with preferred color or another color if the former is unavailable.
Lynda M.
May 20, 2024
Quality Imprint did a GREAT job on the…
Quality Imprint did a GREAT job on the poop bag dispensers we were using as a giveaway at our charity event. The original run was shorted and they quickly printed the other 50 and rushed them out to us. Sadly that box was lost in the UPS netherworld and Quality Imprint came to the rescue and sent another shipment out priority.
Response from QualityImprint.comMay 28, 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us including a brief story on our service even if it wasn't a smooth sailing production experience.
Kathleen E.
May 2, 2024
Juliana
Juliana is professional, prompt, informative and kind! Why would I go anywhere else????
Response from QualityImprint.comMay 28, 2024
Thank you so much for your 5-star review! We will share this with Juliana and her colleagues.
Jessica L.
Apr 9, 2024
Josie is AMAZING
Josie is AMAZING! Such excellent customer service. I was in a bind and needed fleeces for a company gathering. She got the custom fleece jackets to me right away! So grateful for her. Thanks again Josie for everything
Response from QualityImprint.comApr 23, 2024
Thank you for sharing your order experience! We're over the moon knowing we hit the mark for you. Josie is thrilled to have exceeded your expectations!
Ryan S.
Apr 8, 2024
It was everything we wanted.
It was everything we wanted.
Response from QualityImprint.comApr 23, 2024
Thank you for taking the time to give us a 5-star rating. We appreciate it!
Anand S.
Apr 7, 2024
Helpful staff that took the extra mile…
Helpful staff that took the extra mile in understanding the details of the order by providing helpful design suggestions
Response from QualityImprint.comApr 23, 2024
We strive for excellence, and your 5-star review tells us we're on the right track. Thank you for taking the time to share your experience with us.

QualityImprint.comReviews of qualityimprint.com

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It was everything we wanted.

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Super Helpful staff, Easy quick ordering & great product

Great service!

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Juliana

Josie is AMAZING

It was everything we wanted.

Helpful staff that took the extra mile…