QualityImprint.comReviews of qualityimprint.com

My representative did a wonderful job communicating with me. However, there was a limit of two free samples, and when I ordered the first free sample it came damaged and was the wrong item. The representative ordered me a replacement sample. When the sample came it was clear the item wasn't big enough, so I asked for another sample of a different item. I was told that was all she could do, and I couldn't see any more products. I work for a large company and if I plan to purchase 200-500 items, I expect to find the correct item before purchase, and I should be allowed to see the product ahead of time. I chose not to move forward with your company due to this policy.

UPDATE: While the product wasn't what we were looking for, the company did partially resolve the issue and we do appreciate that. Our logo colors are way off - our blue looks green. Rep should have alerted us in advance if there was going to be a problem printing our logo colors. The draft we approved looked great but the final product didn't look like the draft.

When i first entered the order for the notepads i gave you guys a deadline that i needed it by and if that couldn't be met, i would have to get it elsewhere. I was assured it would be made in time and there was no communication that it wouldn't be ready. The week i needed it by comes, and i had to reach out and ask about where it was. It was a big let down to our customers that were expecting them. Communication was poor as well as delivering on promises. Makes it very hard to use your services again

Called for a quote and was not super impressed, the representative was impatient with me while I was asking questions, and I had to contact them, I was not contacted by a representative like the automated e-mail said I would be. Representative got annoyed when I was questioning why one bandanna had a 7x4 printing size and the other had an 18x18 printing size on the same 22x22 inch bandanna. I asked for recommendations and was met with exasperation because I had a budget. First impressions are everything when I am selecting a company to do business with, and my first impression was very very poor. Will not be doing business here because of this phone call.