QualiaReviews of qualia.com

over-complicated and not written by the people in the title industry doing the work. Training is obsolete, they need to have a full day of training and working on an actual or test file with the new users. They have lots of training videos and an online training university but who has time to watch 80 minute videos to get an answer. I wouldn't say it doesn't have potential but I am personally disenchanted with it.

As a realtor, this program is a real headache and is frustrating. There is no option to look at a calendar of major transaction events, such as the schedule Settlement time, deadlines, etc. User is frozen out of making changes to basic transaction details, like fees, closing cost concessions, settlement date, etc.

We're giving this 2 instead of 3 stars because when we sent an email asking how to change our subscription from auto-ship to something different (we weren't sure of the options, so we asked), they cancelled our subscription all together. We didn't ask for them to cancel it. They just did it on their own and sent us an email telling us that it is cancelled now. Our response to them was a simple, "Well, that's not what we asked for, but okay then." If they can just cancel an account without the customer's request or permission, we'd rather not do business with them.