Q Source, Inc.Solution Provider for Industrial Assembly & Production
Q Source, Inc. (qsource.com) has 236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Great Customer Service!
Response from Q Source, Inc.Mar 20, 2026
Hi Steve, Thank you for the great review! Providing responsive and reliable customer service is always our goal, and we’re glad we could meet your expectations. We appreciate you taking the time to share your review
Pete E.
Product was available Shipping charges were VERY high
Response from Q Source, Inc.Jan 30, 2026
Hi Pete, Thank you for the 5‑star review! We’re glad you were happy with your experience overall. Regarding shipping costs, we understand they can sometimes feel higher than expected depending on carrier rates and destination. To help mitigate this, we allow customers to ship using their own carrier and shipping account, which can significantly reduce costs if you have preferred rates. Our team is always happy to assist with this option on future orders. We look forward to working with you again soon. Best, Q Web
Nicole
CUSTOMER SERVICE IS PHENOMENAL! The customer service experience received by the team at Q Source was phenomenal!! I placed an order for a non-stocking item that we needed pretty quickly. After I placed my order, I phoned and spoke with a very helpful gentleman who advised that I should have the item in hand within 3 business days. Two days later, I received an email from another Q Source team member who provided tracking and an ETA. I work in customer service as well, so this was quite refreshing to experience! HIGHLY RECOMMEND.
Response from Q Source, Inc.Dec 18, 2025
Hi Nicole, Thank you so much for taking the time to leave us such a glowing 5-star review! We're absolutely thrilled to hear that you had a phenomenal experience with our customer service team at Q Source. We understand how important it is to receive prompt and helpful service, especially when you're in need of a non-stocking item quickly. It's wonderful to know that our team was able to assist you efficiently and provide you with timely updates. Your kind words and recommendation mean a lot to us, and we are grateful for your support. Please do not hesitate to reach out if you need any further assistance in the future. We are always here to help! Happy Holidays! Kind Regards, QWeb
Mr Tom H.
Shipped in good condition and on time
Response from Q Source, Inc.Nov 14, 2025
Thank you, Mr. Hawley, for your feedback! We’re delighted to hear your order was shipped in good condition and arrived on time. Please enjoy your Ear Defenders for your PureFlo® Helmet. At Q Source Inc., we pride ourselves on reliable service and quality products. If you have any further questions or need assistance with future orders, please don’t hesitate to reach out. We appreciate your business!
Walter B.
Easy ordering online and prompt delivery
Response from Q Source, Inc.Sep 26, 2025
Hi Walter, We're thrilled to hear that you found our online ordering process easy and our delivery prompt. We work hard to make every experience seamless, and feedback like yours lets us know we're on the right track. We thank you for selecting Q Source and your continued loyalty as a returning customer. We look forward to serving you again soon! Best, Q Web
customer
No tracking number for my order. Still waiting on its arrival. No idea where it is.
Response from Q Source, Inc.Sep 18, 2025
Hi Patrick, Thank you for your feedback, and we’re truly sorry to hear that your experience with Q Source didn’t meet expectations. Your order has been shipped and is on its way. You can track it using the following code: 1Z1636650345684528. A tracking confirmation email was sent on Monday, September 15, 2025, but we understand that sometimes emails—especially in Gmail—can end up in folders like Promotions or Spam. Just to be sure, we’ve re-sent the email for your convenience. We genuinely appreciate your patience and hope this helps resolve the issue. If there’s anything else we can do to make things right, please don’t hesitate to reach out. We’d love the opportunity to earn back your trust. Warm regards, The Q Web Team
customer
Our project was time sensitive. Customer service tracked the incoming shipment and arranged to have it shipped same day to our business ensuring we would have it on time.
Response from Q Source, Inc.Aug 25, 2025
Hi Vickie, Thank you so much for your kind words! We're thrilled to hear that our team was able to meet your time-sensitive needs and ensure your shipment arrived on schedule. Providing reliable and responsive service is something we take great pride in, and it's wonderful to know it made a difference for your project. If there's anything else we can assist you with, please don't hesitate to reach out. We truly value your partnership! Thanks QWeb
Brenda B.
So happen to find you and the products I need.
Response from Q Source, Inc.Aug 12, 2025
Hi Brenda, Thank you so much for your kind words! We're thrilled you found us and the products you needed. Providing amazing customer service is what we strive for every day, and it's wonderful to hear that it made a difference for you. If there's anything else we can help with, don't hesitate to reach out! Best Q Web
