QratesReviews of qrates.com

You won't ever get what you ordered. Took my money, filibustered until the paypal threshold for a refund was passed, and then radio silence. Total scam.

I’m an independent artist. This is my full-time job. I used Qrates to run a vinyl crowdfunding campaign last year. The project funded successfully in June, and my backers (including me- I ordered 150 vinyls from my own campaign at production cost to sell online and at gigs) were charged at that time. Qrates gave me an estimated ship date of 10/24/23, now here we are on 1/5/24. No records have been shipped, and I’ve only gotten super vague and dismissive responses from them with no new timeline for my vinyls. I reported them to my credit card company today. It’s been a nightmare. Don’t give your money to this scam business.

Wish I could give a zero star rating.. I ordered a vinyl back in January 2023 (almost a year now) and still haven’t received my order. Most of the crowdfunding fans of the artist have not received theirs as well from what I’m reading online. Terrible customer service and I’m pretty sure I won’t receive my vinyl at this point. Artists beware!

I gave 1 star because you can’t give 0 stars!!! What an absolutely pathetic company. Over 6 months and they’ve still not shipped my vinyl!! I could have walked there and collected it myself in less time!! I just do not understand why any artist would use this bunch of cowboys??? IF YOU CAN GET YOUR GOODS ELSEWHERE - DO SO!!!!

UPDATE JAN 2024- I recieved my order! *SCAM ALERT* It's been 11 months and they still haven't shipped anything.

I ran a campaign for a label artist, paid for the remaining vinyl myself, and the records were pressed months ago. The delays in shipping have been 6+ months, ridiculous excuses from customer support, no answer from the head of marketing or CEO, bands large and small, labels, managers, etc can't get answers. Don't even think about working with this company!

I've been waiting since the end of September. You gave a shipping date which was the 28th. We are 2 months later You do not respect the customer that I am, that I was. Here in France the fraud prevention service will be contacted.

Scam company. They will never ship your order.