QdroDesk™ Reviews | Read Customer Reviews of qdrodesk.com

QdroDesk™ Reviews | Read Customer Reviews of qdrodesk.com

QdroDesk™ reviews

Showing 12 reviews with 3 stars · Clear filters

Elaine V.
Jan 21, 2025
Helpful
The on line process continued to send an error each time I tried to pay. I called support and they could not understand why that happened on several occasions as well. I also send a chat message. Christine is amazing and very customer service. I got through the process with her help!
Response from QdroDesk™Jan 31, 2025
Sorry to hear you had problems with our account payment interface. From my understanding you eventually were able to order your QDRO and our team of specialists helped you with the preparation and QDRO processing process. If you have any further issues, please do not hesitate to contact us. Thank you.
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NF
Mar 18, 2024
The person I worked wTHanksith was very…
The person I worked with was very knowledgable and personable. I unfortunately didnt know what all to ask.
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customer
Jan 1, 2024
Southern Nevada.
I needed specific language that would be accepted by the Culinary and Bartenders Pension Fund in Southern Nevada that I did not know. The final QDRO involved a local attorney and numerous correspondence back and forth with the Fund and local Family Court System. After reading the final product, many of the questions and answers necessary to complete my QDRO I would not have know how to ask or answer or direct you to answer in my behalf. I certainly needed help from someone who has local knowledge. I do not believe the general boiler plate language you provide would work in this instance as I did not know how to direct it. I have no knowledge how this might work in other jurisdictions.
Response from QdroDesk™Jan 5, 2024
We are sorry to hear that you ran into difficulties with getting your QDRO initially approved. It is not uncommon for plan administrators to require a few changes to meet their company specific requirements. This is normal. We do guarantee approval and we have a free comprehensive Review process of each QDRO, which we noticed you did not opt in for. Our QDROs are not considered boiler plate, so to speak, so perhaps there were some selections made or not made that caused the initial denial. Our team of QDRO specialists are always to hear to help and can be reached at 877-770-22710 if needed or through the e-mail support system inside of your account.
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Allen C.
Nov 29, 2023
Court Order Acceptable for Processing (COAP)
My retirement plan is with the Federal Gov't so QDROs are not appropriate. You must use a Court Order Acceptable for Processing (COAP) with my Gov't Retirement Plan, which is slightly different from a QDRO. There should be a Service Provider for COAPs. I think I will start one!
Response from QdroDesk™Nov 29, 2023
You are correct! QDRO is used in the industry in a generic fashion, but the proper document that serves the same purpose for Federal Government Plans specifically is certainly a Court Order for Acceptable Processing (COAP). Our website does indeed provide this COAP document and the appropriate requirements when selecting the corresponding Federal Government Plan type. If you have any questions please let us know., You can reach us at 1-877-770-2270 and we can help you with your COAP.
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Marlyn Quinn, E.
Jul 27, 2023
There were mistakes
There were mistakes. I had to retype the entire dro myslef. The rtf format for the modifiable version was unusable
Response from QdroDesk™Jul 28, 2023
We are sorry to hear you had problems with the modifiable version. Our team reached out by e-mail and by phone yesterday to help with the issues. Please get back to us if our help is needed as often times we can e-mail the modifiable version to you in MSword since it is not opening properly on your end. We can also help you change answers in the system to update/change any mistakes that may or may not currently appear in the QDRO. We are here to help and can be reached at 877-770-2270.
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Irycle
Feb 8, 2022
This isn’t the complete process as I…
This isn’t the complete process as I initially thought. There are still steps for me to take like filing the forms and then there is the wait for the QDRO to be finalized. I must admit that this is a good start to completing the process of getting the earned benefits.
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Rory F.
Jan 12, 2022
I found it quite helpful
I found it quite helpful. However, the wording about the pre-approval I found confusing.
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Karen
May 20, 2020
My honest experience
My honest experience, I am very experienced with online technology so I had no issues with using your online software. I am not a lawyer. I am finding that most lawyers cannot function with this technology and it needs to be simplified for those that are technologically challenged.
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