Pyle AudioReviews of pyleusa.com

I bought a bluetooth speaker. It didnt work sfter 1 month. I sent it in for repair or replacement. Pyle says not repairable. Pick another from our store. I did snd spent $30 more. Pyle sent it to wrong address so it kept going back to the sender. This happened twice. I tried several times trying to give Pyle correct address but it did no good. I never got my already payed for plus $30 speaker at all. To this day! If you want to try again use this and only this address if you ship FedEx or UPS. David McPherson 527 W Chino St, Seligman, Az 86337 If you use USPS ship it to David McPherson PO Box 1774, Seligman, Az. 86337

Love my speakers

I had requested both a warranted replacement Microphone, and also Purchased one at the same time. I received a tracking number for both items and waited several weeks before receiving an email that both orders were canceled by Pyle. Poor communications, I had to request my refund several days after Pyle canceled my orders. I did receive my (1) replacement microphone, after several weeks of waiting, It was a frequency matched Mic but did not look the same as the Mic being replaced and had a different on/off button.

Terrible products

Horrible customer service. No one would answer any questions directly over the phone, I returned the product and they refused to refund even though I was well within the refund guarantee guidelines.

I travel frequently but am based in India. I purchased a Pyle megaphone, expecting solid performance, but it didn’t meet my expectations. When I reached out to their customer support for assistance, I found them unhelpful and unwilling to resolve my concerns. Given the poor experience, I’m giving them 2 stars—one for the product itself and one for the fact that it at least arrived on time. Definitely not the level of service I expected.

This company sold me a small radio that was complete CRAP. I tried to return it, but the return link doesn’t work. I managed to talk with some representative via the company’s chat feature. He said I’d be contacted in 48 hours - but no one ever contacted me. No one responds to emails. BEWARE!

Pyle has the worst customer service I've ever had. I bought a reciever from them and after 6 weeks I was having problems connecting my bluetooth device to it. While listening to music, it kept making a loud noise as if it was disconnecting and reconnecting to my phone. My phone was right on top of the unit while this was happening.. I called and spoke to a person from customer service named Mark who walked me through all the possible fixes. None worked. He told me to send a picture of the original receipt and they would honor the warranty of sending me a new unit. I did so right away, but never got a response email back from Mark. A week later I sent a followup email and again did not get a response. After a 3rd email he responded asking me to verify my address for shipping. I did this expecting them to be sending out a new unit. Another 10 days goes by, which is now in total almost a month later, and he tells me I have to send the unit back and wait 4 to 6 weeks for them to test the unit to determine if they will send me a new one back or fix my current one. So after 1 month of already being without a reciever to play music on, I'm told I have to wait another 4 to 6 weeks. The reciever was like 80 dollars!! I'll just buy a new one from a reputable company. I guess you get what you pay for in product and customer service. Never again would I buy anything from Pyle. Stay away!!