Pyle AudioReviews of pyleusa.com

When placing my order, it was not clear that my order was placed; therefore, I ordered 3 of these before I realized what was going on. When placing my order I received a splash screen that said my order was accepted, but it quickly went away. What was left was the order screen. This caused me to think my order was not completed. When I finally realized my mistake, there was no way to cancel my order. When customer support responded to my issue, the order had already been processed, so it could not be cancelled. Now I have to handle the returns. It's been a week since I ordered and I have not received my order

It took from Dec to Mar to get bags

Inside the packing of the Pyle Amp I purchased was an offer for a free microphone with my proof of purchase notification. True to their word I received a very nice mic as a gift. At their price point all of the Pyle products that I have purchased have been a decent quality and as advertised. If you aren't looking to spend the money for audiophile products then Pyle is a good choice.

My one item pyleusa.com order was confirmed immediately and three days later a USPS shipping label was created. The delivery estimate was to be in two to three days. After not receiving my order by the end of the third day, I contacted Pyle's Customer Service looking for a status update. Email contact was the only option as no phone number or other option was listed for Customer Service. The next day, I received what I am quite sure was an AI generated response. It stated: 1) Sometimes, USPS tracking doesn't update immediately after a label is created. 2) Since the estimated delivery was one to two days ago, it should be moving soon. 3) Recommended checking the tracking again within 24 hours for updates. 4) If there’s no movement in the next 24 hours, let me know, and I’ll investigate further with USPS. What's this blather? It was supposed to be delivered yesterday. Since this "advice" was given on a Thursday, I patiently waited through the weekend for any shipment progress. Absolutely nothing. Zero. USPS tracking showed it was still "Awaiting Item". I had a strong feeling this would be the case. Monday I emailed Customer Service, again, now four days after my item was supposed to be delivered. I received the following email that day: "I understand your frustration with the delay in your order delivery. I'll hand over your ticket to the relevant team for further assistance. Best regards, Designed By Humans, Spoken by A.i." Really? Thanks?? The next day, USPS tracking finally showed the first movement since the shipping label was created, now eight days prior. I did receive the order two days later. This was a week after the delivery estimate and thirteen days after I had placed the order. Great product - very happy. Poor Customer Service (really poor AI), poor shipping. C'mon guys

The receiver and speakers have a clear crisp sound Very good quality sound the company in my option makes a great sound systems for a great price I haven’t had any problems so I don’t know about customer Service I’ve owned them for 3 months now and absolutely love them I’m sure the customer service would be just as great

Had trouble with two ovens not working properly that were under warranty and the sent my two new ovens

Sent me broken sub As a replacement

Thank you for replacing my unit