Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sharina
Everything went exactly as claimed. I got my order and the puzzles are spectacular, real pieces of art. My friends receiving some as gifts will be delighted!
Response from puzzlesup.comSep 19, 2024
Thank you so much for your awesome review, Sharina! :)
Cindy S.
I've ordered these puzzles several times. When the first order came, I was disappointed that they were so tiny. I felt like I just about had to use tweezers to put them together. But when my kids and grandkids came (the reason I bought them) the puzzles were a big hit. They are very sturdy. And, after I got used to the size, I enjoyed them too. In my recent order there was a problem with delivery. I emailed a complaint and was immediately in contact with a live person. The delivery arrived less than a week later.
Response from puzzlesup.comSep 19, 2024
Thank you so much for your awesome review, Cindy! :)
AN
The customer service was amazing. The product is fun, durable, and looks awesome.
Response from puzzlesup.comSep 18, 2024
Thank you so much for your awesome review, AN! :)
Elizabeth R.
This company makes puzzles out of wood and they look a beautiful painting! They have unique pieces that make it really fun to do. This is PERFECT for the family or something to do on date night! It can also be a relaxing puzzle to do during personal time or "me" time. When you place a big order give the company time to package and ship within 3 - 4 weeks. The customer service is amazing too! If you question the tracking of your order they will search and give you updates until the order is complete and delivered. I pray they stay in business!
Response from puzzlesup.comSep 18, 2024
Thank you so much for your awesome review, Elizabeth! :)
Claire
Super speedy postage and the puzzles are beautiful.
Response from puzzlesup.comSep 14, 2024
Thank you so much for your awesome review, Claire! :)
virginia
Great product and Great Customer Service. I have 36 of these puzzles and never get bored redoing them. My last order took a little longer to arrive but customer service was there and politely answered each email 🙂 Very satisfied. Anna was my customer service go to and she was fantastic.
Response from puzzlesup.comSep 13, 2024
Thank you so much for your awesome review, Virginia! :)
Robert John D.
Order arrived with one incorrect puzzle. This was quickly rectified with the correct puzzle now received. Great communication to resolve this issue. The puzzles are unique. Thanks.
Response from puzzlesup.comSep 13, 2024
Thank you so much for your awesome review, Robert! :)
Susan
Wow did I get a challenge for sure... Im doing the tree of life & its big and very challenging... I have done jigsaws all my life but these are a league of there own...the invention is very clever...I just got some more and I have seen more I'm getting at some stage...I enjoy the challenge & its relaxing... For those who think of buying them go for it there fun to do...
Response from puzzlesup.comSep 11, 2024
Thank you so much for your awesome review, Susan! :)
