Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Johnny B.
You have to have patience. The wait is worth it. The puzzles come a long way but they are nice.
Response from puzzlesup.comNov 16, 2024
Hey Johnny! Thank you so much for your patience and kind words! We’re thrilled to hear you found the wait worthwhile and are enjoying the puzzles—it truly makes our day to know they brought a smile to yours! 😊
Sharon P.
There are so many questionable sites and I am always apprehensive about being a victim. You followed up quickly whenever I felt doubtful. Your quick comprehensive reply reassured me of delivery.
Response from puzzlesup.comNov 14, 2024
Hey Sharon! Thank you for sharing your experience! We're so glad we could provide the reassurance you needed and make your shopping feel safe and secure. Your trust means everything to us!
Sarah B.
Puzzles are great and beautiful. Shipping is slow but communication is wonderful!
Response from puzzlesup.comNov 14, 2024
Hey Sarah! Thank you so much for your kind words! We're thrilled to hear you love the puzzles and truly appreciate your patience with the shipping. Your support means the world to us!
Jan
When I saw these puzzles online, I just loved them: bright colors, wooden, fun shapes. We love puzzles in our family, so I decided to order some for Christmas gifts this year. I was a little hesitant because I’d never heard of the company, but went for it. Although I have not received my beautiful puzzles yet, I feel comfortable with the company. I had to email them a couple of times, and I received very quick answers from their representative. They were not “form” answers, these replies answered my specific questions in detail. I can’t wait to receive these soon (one of them was for me, too!).
Response from puzzlesup.comNov 12, 2024
Hey Jan! Thank you so much for your kind words! We're thrilled that you chose our puzzles for your Christmas gifts and that our team could provide the detailed support you needed. We can't wait for you to enjoy the beautiful puzzles when they arrive—hope they bring lots of joy and fun to your holiday season! 😊🎄
Babara W.
The company replied promptly to my inquiries about delivery. Any time a product takes a while to get to me I wonder about the origins of the shipment but this company was very responsive. The customer service is very good.
Response from puzzlesup.comNov 11, 2024
Hey Barbara! Thank you so much for your kind words! We’re delighted to hear that our prompt responses put your mind at ease. Your satisfaction means a lot to us, and we look forward to assisting you anytime you need! 😊
Lauren M.
I was missing a piece from the puzzle and they quickly responded by sending me a new puzzle
Response from puzzlesup.comNov 11, 2024
Hey Lauren! Thank you for sharing your experience! We’re so glad we could quickly resolve the issue and get you a new puzzle. Happy puzzling, and we hope you enjoy every piece of it! 🧩😊
Carla Dillard S.
I had a mix up on what I ordered. Anna called back and clarified it for me.
Response from puzzlesup.comNov 10, 2024
Hey Carla! Thank you so much for your feedback! I'm glad Anna was able to clarify things and ensure everything was sorted out smoothly. We truly appreciate your patience and are grateful for the chance to make things right for you. Happy puzzling!
Carol P.
I ordered three puzzles and they are so unique. I was a bit worried when they did not arrive quickly but Anna responded quickly to my concern and the puzzles arrived in the mail a couple of days later. I love the tiny pieces and the colors are beautiful! Thanks so much. Carol
Response from puzzlesup.comNov 10, 2024
Hey Carol! Thank you so much for your kind words! We’re thrilled to hear that you love the unique design and vibrant colors of our puzzles. It’s great to know Anna was able to assist and that your puzzles arrived safely. Happy puzzling!
