Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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BmoreHon
Bought two large peacock puzzles. Absolutely gorgeous puzzle pieces made of sturdy light wood with vibrant colors and unique shapes.
Response from puzzlesup.comNov 26, 2024
Hey BmoreHon! Thank you for your wonderful review! We’re so happy to hear you enjoyed the vibrant colors and unique shapes of the peacock puzzles — they truly are a work of art!
Linda W.
I ordered 3 puzzles and each one is prettier then the next. The pieces are very well made and the colors are beautiful! Highly, highly recommend.
Response from puzzlesup.comNov 26, 2024
Hey Linda! Thank you so much for your wonderful feedback! We're so happy to hear you loved the puzzles and their vibrant colors—it means a lot to us that you'd highly recommend them. 😊
Loretta
Never gave much thought to a wooden puzzle but I'm So Glad I Did! Great quality, gorgeous, and relaxing. I love the little pieces that are shapes of animals or other things. I have 7 now! I just finished the ocean turtle. Gorgeous! I leave them out for awhile because they are so pretty. High quality and definitely worth the money. Hoping to get another one this Christmas. You won't be sorry.
Response from puzzlesup.comNov 23, 2024
Hey Loretta! Thank you so much for your kind words! It’s wonderful to hear how much joy our puzzles bring you, and we love that you’re creating such beautiful displays with them. We can’t wait to be a part of your Christmas wishlist this year! ❤️
Nicole
I am jumping with joy. My 3 puzzles arrived today....12 days before promised. I have had to communicate several times with Anna because my debit card payments were not going through. Anna has gone above and beyond expectations. She is definitely an exceptional employee...a real keeper. It was a pleasure dealing with such a competent, caring person.
Response from puzzlesup.comNov 20, 2024
Hey Nicole! Thank you so much for your wonderful feedback! We're thrilled to hear your puzzles arrived ahead of schedule and that Anna was able to provide such exceptional support—she truly is a gem! Your kind words mean the world to us, and we’re so glad we could make your experience a joyful one. 😊
Donna M.
My order was placed November 5, 2024. Today is November 19th. I had become concerned about not receiving a tracking number, although I have an email confirmation. I contacted customer service. Anna Brown was quick to respond with a reasonable explanation for the delay. She assured me I would receive my order shortly; a tracking number was sent. I find this kind of service exceptional. Donna Miller
Response from puzzlesup.comNov 20, 2024
Hey Donna! Thank you so much for your kind words, Donna! We’re thrilled to hear that Anna was able to provide the reassurance and prompt support you needed. We truly appreciate your patience and look forward to delighting you with your order! 😊
Bung
I had a hard time finding my tracking number and so I contacted Puzzles Up. They were quick to respond and found my order fast. I now have my purchase and am very happy with it. They have fabulous customer service and I would happily deal with them again.
Response from puzzlesup.comNov 20, 2024
Hey Bung! Thank you for your wonderful review! We're so glad we could assist you quickly and that you're happy with your purchase. It’s always a pleasure to help, and we look forward to serving you again in the future! 😊
Vita G.
I love Puzzlesup! The puzzles are so fun and very creative. They are truly delightful. Customer Service is also wonderful and extremely helpful! Thank you for bringing some joy to our lives!
Response from puzzlesup.comNov 19, 2024
Hey Vita! Thank you for your kind words and support! We're so happy to hear that our puzzles and customer service brought joy to your life—feedback like yours truly brightens our day. 😊
Diana G.
These puzzles are beautiful! Great gifts for any age! I bought 6+ for family and they loved them!👍
Response from puzzlesup.comNov 19, 2024
Hey Diana! Thank you so much for your wonderful feedback! We're thrilled to hear that our puzzles were a hit with your family and made such special gifts. Your support truly means the world to us! 😊
