Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Leslie
Excellent replies to my emails, prompt delivery, beautiful puzzles. I highly recommend this company!!
Response from puzzlesup.comDec 30, 2024
Hey Leslie! Thank you so much for your kind words and recommendation—we’re so pleased to know you had a great experience with our puzzles and service!
A-M W.
We order six of the smaller puzzles for Christmas and we loved them! We chose the smaller size but they are just as intricate and high quality as the larger size, and easier to store in their plastic cases.
Response from puzzlesup.comDec 30, 2024
Hey A-M! Thank you for sharing your wonderful experience—we’re so happy you enjoyed the intricate quality of our smaller puzzles and found them easy to store!
L H.
They come through just give them a couple weeks for delivery. Customer service is helpful as well with following up. The quality of the puzzles are very bright and clear with some uniquely themed pieces to go with each different puzzle. I'd recommend them!
Response from puzzlesup.comDec 29, 2024
Hey LH! Thank you so much for your thoughtful review—we’re happy to hear you love the puzzles and had a great experience with our customer service!
Ellen S.
I love the puzzles and experienced excellent customer service during a shipping issue. I received a quick response with resolution.
Response from puzzlesup.comDec 29, 2024
Hey Ellen! Thank you for your kind feedback—we're so glad you enjoyed the puzzles and had a smooth experience with our customer service!
Steven Ybarra JD ESQ R.
What a beautiful piece of art. Took my wife 1 hour to put the owl together!
Response from puzzlesup.comDec 29, 2024
Hey Steven! Thank you for your kind words—we’re so happy to hear you and your wife enjoyed putting the owl puzzle together!
Robert A.
I received the incorrect puzzle in a wooden puzzle box and as soon as I contacted customer service, Anna confirmed the issue and ordered the correct puzzle be shipped to me. No hassles and immediate service.
Response from puzzlesup.comDec 29, 2024
Hey Robert! Thank you for sharing your experience—we’re glad to hear the issue was resolved quickly and that you received the right puzzle with no hassle!
Julie A.
I saw these adorable puzzles on Facebook and decided to order a few for Christmas gifts. I placed the order December 8th and received them December 24th. Right on time luckily! They arrived each in their own plastic case with a printout of a picture of the puzzle. I cannot wait until I see them completed. I would definitely order again!!
Response from puzzlesup.comDec 29, 2024
Hey Julie! Thank you for your kind words—we’re so happy to hear your puzzles arrived just in time and that you’re excited to see them completed!
Connie C.
Puzzlesup contacted me and told me that my order had been found. They were shipping it out and gave me a tracking number. I appreciate them fixing the problem and want to thank them. I'm looking forward to getting my puzzles because I think they are beautiful.
Response from puzzlesup.comDec 28, 2024
Hey Connie! Thank you for your kind words—we’re so glad we could resolve the issue, and we hope you enjoy your beautiful puzzles when they arrive!
