puzzlesup.com Reviews | Read Customer Reviews of puzzlesup.com

puzzlesup.comReviews of puzzlesup.com

3.8574 reviews
Art & Handicraft
16192 Coastal Highway, Lewes, Delaware

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puzzlesup.com

About puzzlesup.com

Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.

puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: puzzlesup.com
Category: Art & Handicraft
Location: Lewes, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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puzzlesup.com reviews

Showing 367 reviews with 5 stars · Clear filters

J.A.
Feb 13, 2025
The puzzles are great!
The puzzles are nice, colorful and fun to put together! I had a message for getting my package delivered when it didn't actually come but the costumer service was excellent and even though the package was later than expected, it did come and makes a fun gift for kids and adults!
Response from puzzlesup.comFeb 13, 2025
We’re so glad you’re enjoying the puzzles and that our team could assist you along the way! Thank you for your patience and for sharing your experience—it means a lot to us.
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Emily H.
Feb 13, 2025
Great support
The support was really quick, super friendly, and helpful.
Response from puzzlesup.comFeb 13, 2025
Hey Emily! We’re so happy to hear that you had a great experience with our support team! Thank you for your kind words—we're always here to help.
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Rosanna L C.
Feb 12, 2025
The puzzles are simply beautiful and I…
The puzzles are simply beautiful and I look forward to working on them. It is a great addition to my collection of puzzles.
Response from puzzlesup.comFeb 13, 2025
Hey Rosanna! We're so happy you love the beauty of our puzzles! It’s wonderful to know they make a great addition to your collection—enjoy putting them together!
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Renee F.
Feb 12, 2025
Great product & customer service
Bought two small puzzles — corgi and cat — and we’ve enjoyed putting them together multiple times. They’re a great value. Their delivery partner, the USPS, isn’t very accurate: said it was delivered but it wasn’t. However, Anna in customer service tracked it down quickly and it showed up 2 days later.
Response from puzzlesup.comFeb 13, 2025
Hey Renee! We're so happy you’re enjoying your corgi and cat puzzles! It’s great to hear our team could help sort out the delivery issue, and we truly appreciate your support.
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Boston L.
Feb 12, 2025
As the day approached for which I…
As the day approached for which I purchased the puzzle, i was able to ask Anna to track my order. She sent a email to help me with the arrival of the puzzle. She said it may arrive later in the day. It did. Problem resolved. Thankk you Anna.
Response from puzzlesup.comFeb 13, 2025
Hey Boston! We’re so glad everything worked out and that Anna could assist you! Thanks for sharing your experience and for being a wonderful customer.
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Michael S.
Feb 12, 2025
Puzzle was good quality and service…
Puzzle was good quality and service team answered a question on delivery times concisely and were pleasant.
Response from puzzlesup.comFeb 13, 2025
Hey Michael! We're so glad you’re happy with the puzzle and our service! Thanks for sharing your experience—it means a lot to us.
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customer
Feb 12, 2025
Looks Great on my Office ceiling
I have ordered now around 10 -15 wooden puzzles. I think i like the large size the best though I do have A3 and A5 both. The color is amazing. I liked them so much I am decorating my office ceiling drop down tiles with them. Perfect for my office decor. Highest recommendation.
Response from puzzlesup.comFeb 12, 2025
That sounds like such a creative way to display the puzzles! We’re so happy you’re enjoying them, and we truly appreciate your recommendation.
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Peggy M.
Feb 7, 2025
Love the puzzles
Love the puzzles! Harder than I thought! Customer service is awesome. Get right back to you.
Response from puzzlesup.comFeb 8, 2025
Hey Peggy! We're so happy you love the puzzles! Thank you for your kind words—we’re always here to help whenever you need us. 😊
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