puzzlesup.com Reviews | Read Customer Reviews of puzzlesup.com

puzzlesup.comReviews of puzzlesup.com

3.8574 reviews
Art & Handicraft
16192 Coastal Highway, Lewes, Delaware

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puzzlesup.com

About puzzlesup.com

Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.

puzzlesup.com (puzzlesup.com) has 574 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: puzzlesup.com
Category: Art & Handicraft
Location: Lewes, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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puzzlesup.com reviews

Showing 367 reviews with 5 stars · Clear filters

Marian M.
Feb 22, 2025
A positive experience in these negative times
I placed my order and then became nervous about whether it was a good idea. Many online venues seem to scam people. I wrote to you the next day and Anna Brown answered me right away reassuring me that everything will be ok. As I waited anxiously for my order I would reach out to her and she got back to me giving me all of the tracking info. The puzzles came and they are beautiful. I am looking forward to putting them together. Marian
Response from puzzlesup.comFeb 22, 2025
Hey Marian! Thank you, Marian! We’re so glad Anna could provide the reassurance you needed and that your puzzles arrived beautifully. Wishing you a wonderful time putting them together!
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Amy
Feb 21, 2025
Anna exceeded my customer service…
Anna exceeded my customer service expectations. Her follow up and follow through was exceptional. I can’t wait to conquer my beautifully crafted puzzles.
Response from puzzlesup.comFeb 22, 2025
Hey Amy! Thank you for your kind words! 😊 We’re so glad Anna could provide such a great experience, and we hope you have an amazing time tackling your puzzles! 🧩✨
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dennis C.
Feb 20, 2025
My communication with Anna Brown
My communication with Anna Brown. She went over and beyond to assure me that my order was still on its way. she gave me great customer service. and the puzzles were really good looking.
Response from puzzlesup.comFeb 21, 2025
Hey Dennis! We're so happy to hear that Anna took great care of you and that you’re loving the look of your puzzles! Thanks for sharing your experience, and happy puzzling! 😊🧩
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Judy F.
Feb 20, 2025
Beautiful
Beautiful, challenging puzzles. Very well crafted
Response from puzzlesup.comFeb 21, 2025
Hey Judy! Thank you for your kind words! We're so glad you’re enjoying the challenge and craftsmanship of our puzzles. Happy puzzling! 🧩😊
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Jeff D.
Feb 19, 2025
Resolution of problem
Answered right away with message that they are working on the problem. Then the package came 30 minutes after I sent the problem. Received a nice email after which she was so happy things worked out.
Response from puzzlesup.comFeb 20, 2025
Hey Jeff! Thank you for sharing your experience! 😊 We're so happy everything worked out and that your package arrived just in time. If you ever need anything, we’re always here to help! 💖
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Simon R.
Feb 15, 2025
ALL fine...
ALL fine. Recommended. A+
Response from puzzlesup.comFeb 15, 2025
Hey Simon! Thank you so much! We're so happy to hear that—your support truly means a lot. 😊
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Julie
Feb 14, 2025
speedy delivery and very high quality…
speedy delivery and very high quality puzzle, Would definately recommend purchasing
Response from puzzlesup.comFeb 14, 2025
Hey Julie! We're so happy to hear you loved the quality of your puzzle and that it arrived quickly! 😊 Thank you for recommending us—we truly appreciate it!
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Nadine S.
Feb 14, 2025
Very happy with my purchase and…
Very happy with my purchase and communications were great!
Response from puzzlesup.comFeb 14, 2025
Hey Nadine! We're so happy to hear that you had a great experience and that everything went smoothly! Thanks for your support—it truly means a lot to us! 😊
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