puzzlesup.comReviews of puzzlesup.com

Response from puzzlesup.comJan 21, 2025

Hi Lau, We sincerely apologize for the delay in receiving your puzzles. We understand your frustration and appreciate your patience as we work to resolve this. According to our records, your order was scheduled for delivery the week of January 24th. However, we’d love to assist you further and ensure everything is on track. Please reach out to our customer service team at [email protected] with your order details, and we’ll investigate immediately. Thank you for your understanding, and we look forward to resolving this for you as quickly as possible.

Response from puzzlesup.comJan 21, 2025

Hi Terri, We sincerely apologize for the delay in receiving your order, and we completely understand your frustration. This is not the experience we want for our customers, and we deeply regret any inconvenience caused. Please reach out to our customer service team at [email protected] with your order details, and we’ll prioritize resolving this for you, whether that means locating your order or issuing a refund. Thank you for bringing this to our attention, and we look forward to making things right for you.

Response from puzzlesup.comJan 21, 2025

Hi Kevin, We sincerely apologize for the delay in delivering your order and any frustration it has caused. Your concern is very important to us, and we'd like to help resolve this as quickly as possible. Please reach out to our customer service team at [email protected], and we'll be happy to provide an update on your order and assist you further. Thank you for your patience and understanding.

Response from puzzlesup.comJan 20, 2025

Hi Ann, We sincerely apologize for the delay with your order and for any confusion caused. We want to assure you that we are a legitimate company, and our priority is to provide quality products and service to our customers. It seems there was an issue with your confirmation email, which we deeply regret. Please contact our customer service team at [email protected] so we can look into your order and resolve this for you as quickly as possible. We are here to help and ensure you receive your order or a suitable resolution.

Response from puzzlesup.comJan 20, 2025

Hi Kristen, We're sorry to hear that your puzzles haven't arrived despite the email confirmation. We completely understand how disappointing this must be, especially for you and your kids. Please reach out to our customer service team at [email protected], and we'll promptly investigate the situation and ensure you receive your puzzles or a suitable resolution. We're committed to making this right for you.

Response from puzzlesup.comJan 20, 2025

Hi Lee, We're very sorry to hear about the delay with your order and understand your frustration. Please contact our customer service team at [email protected], and we will promptly look into the status of your order or arrange a refund if necessary. We’re here to help and want to resolve this for you as quickly as possible.

Response from puzzlesup.comJan 14, 2025

Hi Gwen, We sincerely apologize for the delay in your orders and the lack of response from our customer service team. This is not the level of service we strive to provide, and we deeply regret any inconvenience caused. We care greatly about the trust our customers place in us and want to assure you that your satisfaction is our top priority. Please reach out to us at [email protected] so we can promptly resolve this issue, provide an update on your orders, or offer any necessary assistance.

Response from puzzlesup.comJan 9, 2025

Hi Paula, We're truly sorry to hear about your experience and any frustration it has caused. We value your feedback and would like the opportunity to make things right. Please reach out to our customer service team at [email protected], and we will do our best to resolve the issue to your satisfaction.