Puzzle Ready Reviews | Read Customer Reviews of puzzleready.com

Puzzle Ready Reviews | Read Customer Reviews of puzzleready.com

Puzzle Ready reviews

15 approved reviews, newest moderated first

Floriane V.
Sep 28, 2026
Perfect
Perfect team
Response from Puzzle ReadySep 29, 2026
Thank you so much, Floriane! We really appreciate your kind words and are so happy to hear you had a great experience with our team. Thank you for your support!😊
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Natalie B.
Sep 23, 2026
I ordered the 1000 piece board with the…
I ordered the 1000 piece board with the legs. One of the knobs already fell off of one of the drawers, right out of the box. It’s also missing 3/4 rubber pads on the bottom of the corners. I also wish that the legs would secure somehow when they are folded in, instead of flopping around. It also would make so much more sense if there was a hard cover for the board that could be secured in order to carry it with the handle when you have a puzzle on it. Overall, it’s just not worth the money, even with a promo code.
Response from Puzzle ReadySep 24, 2026
Hi Natalie, thank you for taking the time to share your feedback. We’re sorry to hear about the loose drawer knob and missing rubber pads on your Puzzle Ready board. We also appreciate your comments regarding the folding legs and the cover, as feedback like this helps us understand where the product experience could be improved. We’d be happy to review the issues with your board further and see what possible solution we can offer. Please reach out to us at [email protected] with your order details. If possible, a few photos showing the knob and missing rubber pads would also be very helpful for our team when reviewing the issue. Best, Puzzle Ready Customer Care Team
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ODI
Sep 22, 2026
Fantastic table
Useful puzzle table and good quality.
Response from Puzzle ReadySep 23, 2026
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with the quality of your puzzle table and finding it useful. We really appreciate you taking the time to share your experience, and we hope you enjoy many more puzzles with it!
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Amanda
Jul 31, 2026
Fast shipping, not sturdy
While it came very quickly, the board itself is very cheaply made and not sturdy. The top frame was broken in several places, the back was completely loose and the tacks meant to hold it did nothing, the one corner had a gash, and the drawers were so tight they couldn’t come out if the board was held together. As it was a gift and I needed it soon, I chose to repair rather than return, but should have returned it. Lots of glue, clamps, and sanding later it’ll have to do.
Response from Puzzle ReadyJul 31, 2026
Hi Amanda, thank you for taking the time to share your feedback. We're very sorry to hear your board arrived with multiple quality issues. That is certainly not the experience we want for our customers, especially when the board was intended as a gift. We appreciate you letting us know about the damaged frame, loose backing, drawer issues, and the effort you went through to repair it yourself. We understand how frustrating that must have been. We'd love the opportunity to see how we can help. Please reach out to our Customer Care team at [email protected] with your order details and a few photos of the issues you experienced. Once we receive them, we'll review everything and do our best to assist you. Thank you again for your honest feedback, it helps us improve both our products and our quality control.
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Ally
Jul 29, 2026
Quality Product
This company stands behind their product. I had a problem with my Puzzleboard in shipping and Puzzle Ready did not hesitate to make it right. I appreciate when companies do the right thing! Thank you!
Response from Puzzle ReadyJul 30, 2026
Thank you so much for your kind words, Ally! We're delighted we could make things right for you. Your support means a lot to our team, and we hope you enjoy your Puzzleboard for many years to come! 😊
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Soba
Jun 1, 2026
Produit livré dans les délais
Produit livré dans les délais. Produit reçu conforme et de bonne qualité.
Response from Puzzle ReadyJun 2, 2026
Merci d'avoir pris le temps de partager votre avis, Soba. Nous sommes ravis d'apprendre que votre commande a été livrée dans les délais et que le produit a répondu à vos attentes en termes de qualité et de conformité. Votre satisfaction est très importante pour nous et nous apprécions sincèrement votre confiance. Nous espérons avoir le plaisir de vous servir à nouveau prochainement.
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didnt get I.
Mar 12, 2026
Board not delivered
I ordered a puzzle ready board for a gift as I had purchased one for myself and really like it. It was supposed to be delivered march 2 for a gift. On march 6 I contacted company and shared that Fed Ex tracking shows it is in Penn since 2/25. I was basically told puzzle ready not responsible once it leaves. Tracking shows it still there . Hard to review something you don't have
Response from Puzzle ReadyMar 13, 2026
Thanks for sharing this. We’ve been looking into the FedEx delay and have followed up on our existing email thread. This has been escalated to our logistics team, and a replacement has been requested so you’re not left waiting on the shipment. We appreciate the feedback, it helps a small team like ours keep improving.
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Mark M.
Mar 1, 2026
Cheaply made for the price.
I ordered the 1000 piece tilt board with legs and it came damaged from packaging and the legs don’t work. One of the knobs also fell off already from simply pulling the drawer open. Product is very cheaply made and is way overpriced for what you get.
Response from Puzzle ReadyMar 2, 2026
Thank you for taking the time to share your experience. We’re truly sorry to hear that your Puzzle Board with Legs did not arrive in the condition you expected. Please rest assured that we take great care to ensure every item leaves our warehouse in excellent condition. Each board is carefully packed in a protective corrugated carton with foam padding, clear “Fragile” markings, and a built-in handle for easier carrying. Unfortunately, on rare occasions, damage can occur during the final delivery stage, which is beyond our control. We would truly appreciate the opportunity to make this right for you. Could you please contact us directly at [email protected] with your order ID and a few photos showing the damage and the issue with the legs and knob? Once we receive those details, our team will review everything promptly and assist you with a suitable solution in line with our 100% satisfaction commitment . We stand behind the craftsmanship and quality of our products, and your experience is not the standard we aim to deliver. Thank you for giving us the chance to resolve this for you.
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