Anthony C.
Terrible service. Waste of time
Customer wrote: I paid $90 to have a prescription sent. The pharmacy said the description said 1 packet and didn't give a quantity. I requested Triamcinolone acetonide .1%, 240g. The ended up giving me the smallest tube of cream for my eczema which is not nearly enough. I messaged the doctor and she said she sent through another prescription with the quantity listed. The pharmacy said there was no prescription in the system. I sent a message to the push health website and you guys gave me the same doctor to send another prescription and this time I requested a different pharmacy thinking it was the pharmacy that had the issue. I went to the new pharmacy a few days later and they said there was no prescription sent. At this point I am tired of making trips to the pharmacy only for them to say there is no prescription. I need a new doctor to prescribe the correct medication or I need a refund because I never got the prescription I needed and I've wasted multiple trips to the pharmacy only for them to tell me there is no prescription. I hope to hear from someone soon. pushhealth.com> wrote: Hi Anthony, Thank you for reaching out. We just wanted to confirm that your request has been cancelled and we have released the authorized funds back to your account. That should reflect on your end within the next few business days. Additionally, we have removed the Healthcare Provider from your patient profile. If you don't have anything pending, you will need to submit another request in order to be rematched. To do so, you can login to the Push Health platform at the link below and click on "Request Prescription" to get started. Push Health Login Thanks, -- pushhealth.com Customer wrote: Thanks for the refund on the $5. How about the refund for the $89.99 charge. The $5 was my request to get the prescription resent since the one with the $89.99 charge didn't have a quantity of the medication listed and the pharmacy wasn't able to give me the correct amount. I've sent multiple communications to the doctor only for her to never actually send through another prescription. Now it looks like I am having to send multiple communications with human resources to get a proper refund.
