Purple Turtle GiftsReviews of purpleturtlegifts.com

Response from Purple Turtle GiftsOct 13, 2024

We are sorry your order was cancelled. It was communicated that the shipment that was supposed to have the autoglams you ordered was delayed due to the recent storms in the area. Then when it arrived it did not have the items you ordered. Our inventory is updated across all markets in a about 15 minute increments. While we do have buffers built in sometime during high sales volumes people can order items that are not in stock. That is what happened in your case. Then the shipment did not arrive as planned. While we are definitely sorry for having to cancel it was unavoidable.

Response from Purple Turtle GiftsJan 20, 2025

Thanks so much for your business and taking time to leave feedback. Sorry for the delayed response, but we are glad you enjoyed your experience with our store. If we can help in any way please reach out.

Response from Purple Turtle GiftsSep 12, 2024

We are sorry your items arrived damaged. We stand by our products and will gladely replace ir refund the item. Just log into your account find the order amd start the return request. These items are rarely broken considering we wrap them in layers of bubble mailer but it does some times happens. Please let us know if you need assistance.