Martha
Slow delivery
It took almost a month to receive my filters. I've just installed the first one. I
* Speedy shipping on common stock items** Most meet or exceed OEM performance* Low per-filter prices* Bulk discounts
PurolatorAirFilters.com (purolatorairfilters.com) has 439 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingShowing 25 reviews with 3 stars · Clear filters
Martha
It took almost a month to receive my filters. I've just installed the first one. I
Lynn J W.
I did not visit PurolatorAirFilters.com
Pat R.
I received notification that my order was shipped 1/18 and as of 1/24 I have received nothing.
Don
Was very disappointed in having to purchase an alternate brand furnace filter only because I couldn't purchase a high enough quantity of the Purolator brand. ...Don Reeve
Flybzzt
Good product, slow delivery.
Response from PurolatorAirFilters.comMay 23, 2018
Thank you for your review. We apologize for any delay in receiving your order, and will work to improve the lead times for orders . If you have any additional questions, please contact us any time at 800-878-5030. Kevin Air Cleaning Specialists
Customer
Time between placing order and receiving product was too long.
Response from PurolatorAirFilters.comMar 19, 2018
Thank you for your business and you review. We will continue to work to improve the lead time from ordering to shipping.
Customer
The pleat spacing and consistency is way off from side to side and filter to filter, as if blind drunk monkeys made this last batch. My order from 2015 was of much better quality, which is why i ordered from here again, but I'm not so sure I will do so in the future. Purolator oil filters have suffered quality control issues lately also. Not a good trend.
Response from PurolatorAirFilters.comJun 5, 2017
We are sorry to hear that the filter quality did not meet your expectations. We are working with the factory to correct this issue and ensure it doesn't happen again. We would like to send a free box of replacement filters that will hopefully meet your expectations of quality. Please provide your original order number and/or the name the order was placed under. Thank you!
Jerry D.
Filters are smaller than they should be. I replaced as soon as I received them and the filter had openings around the opening.