PurolatorAirFilters.comReviews of purolatorairfilters.com

Response from PurolatorAirFilters.comApr 16, 2018

Good Morning BB, Thank you for your feedback. We apologize for the mix-up and inconvenience, and will try to expedite the correct items to you. If you have any other questions or concerns please contact us at 1-800-878-5030 ext 108. Kevin Air Cleaning Specialists

Response from PurolatorAirFilters.comOct 10, 2017

James, we apologize that you are experiencing issues with the filter. Please contact one of our filter specialists at 1-800-878-5030 so that we may try to help resolve this issue for you. Thank you.

Response from PurolatorAirFilters.comOct 2, 2017

Thank you for your feedback. These requests are typically send a week after the order has shipped. If you have not received your filters, please contact me at 1-866-455-2128 (ext 118) at your earliest convenience so that we may track your order. Kevin

Response from PurolatorAirFilters.comSep 14, 2017

We are sorry that you were mistakenly shipped the wrong product. Thank you for emailing a photo. I have made production aware of the problem and they will be shipping the correct box as soon as possible. I will be in touch as soon as I hear from them as to what needs to be done with the incorrect filters. Please let me know if I can assist further in any way. Chris [email protected] 866-455-2128 x115

Response from PurolatorAirFilters.comFeb 20, 2017

We apologize that you did not receive our order update emails with the estimated ship date and tracking. Since there is not enough information listed here, please contact our Customer Service Team at (866) 455-2128 so we may assist in tracking your order.