PurolatorAirFilters.comReviews of purolatorairfilters.com

I have ordered Purolator filters from Air Cleaning Specialists for years, but this year, per Purolator, I needed to have a minimum order (which is out of the league of the average homeowner.) I was contacted by Air Cleaning Specialists, offered a substitute at the same price, and was sent the order in a timely fashion. They were very helpful and accommodating.

You people where stellar making sure I was satisfied and received the right product. Thank you all. Blessings!!

Though the item was no longer available, the company offered a superior replacement at the same price. Communication throughout the entire order process was superb. Will definitely do business with them again.

Very good experience ...placed order and received a call from them that there was an issue with the order but they offered an alternative product that was as good or better than the original product at the same price...took the alternative and it arrived on time...exactly what we wanted and have already suggested them to a neighbor...will definitely use them again

I was contacted that the company did not sell to individuals any longer. I was offered a comparable product for the same price, quantity and quality. I appreciate that the company still desired to fulfil my order even though their policy had changed.

Purolator changed the minimum ordering amount after I placed my order. I confirmed this on other sites as well - communication was great on their end even if I wasn't pleased with the change at first. Wasn't sure I wanted a "better" read that higher MERV filter as I was concerned for my brand new unit. However they offered a quality replacement item - and I will reorder from them when needed. Shipping was fast, and delivered undamaged to my door by UPS.

I was contacted about a change in the order to a different company because the first could not fill the order. All done efficiently and received the order quickly.

Change in a policy required a substitute filter. The correspondence was handled well and the substitute was comparable or better quality. Customer service after the sale was excellent.