Purifymug is listed under Appliances & Electronics.
Purifymug (purifymug.com) has 36 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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36 approved reviews, newest moderated first
Lee
sent what they advertised as GE filters with proper model number and they did not fit. the top of the filter is different than the proper kind. Otherwise the packaging looks completely legit. company will not answer my email.
Brian L.
Stay away from this company. They are scam artists, commit fraud, and will not answer your complaints. No phone number listed for the company. Advertise Genuine GE XWFE Water Filters, but shipped cheap non-genuine filters that do not work because they are lacking the "chip".
Greg
RPWFE filters to not fit in the GE fridge for which they are supposedly designed. I purchased 3. Scam product. No reply to my email yet. Recommend avoiding this company.
CC
Upon finding out my water filters did not have a chip I contacted them and they immediately refunded me.
Kevin M.
This company sells counterfeit merchandise. Products unusable. No response from customer service.
Kris N.
Wish I would have researched before I bought! Bought a 3 pack of GE fridge wilters and they don't work. They do not have the chip that tells the fridge it's new. Lesson learned looking dor a good deal! (I never contacted the company or tried to return tbh. Seing these reviews decided to take the loss.)
Patricia
I wish 0 stars was an option. Filters ordered for my GE refrigerator that don't work. And there is no returning them, contrary to their website. I contacted them regarding a return, during the posted time frame, and received no response. Do yourself a favor and order from official appliance website. It will save you money in the long run
Rachel M.
I bought 2 RPWFE Genuined GE Refridgerator Water Filters from this Company. Neither one works. I examined them and compared them to my old one received from another company that does work. The visual reason I see for the ones from Purifymug not working is button at the top is not wide enough and it is too long hence cannot fit properly for use. THIS IS NOT A GENUINED GE FILTER AS STATED ON-LINE AND ON THE BOX AND THE FILTER UNIT ITSELF. BEWARE - DO NOT PURCHASE FILTERS FROM PURIFYMUG! THEY DO NOT WORK!