Purifymug is listed under Appliances & Electronics.
Purifymug (purifymug.com) has 36 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
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Appliances & Electronics · Brentwood, New York
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Appliances & Electronics · Fort Lauderdale, Florida
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36 approved reviews, newest moderated first
David
Same story here as many others who wrote reviews. I purchased a 3 pack of water filters for my refrigerator. None of them work. The company does not respond to my request for help when contacting them through their website.
Noreen
No good. Bought great ago and they don’t fit. Eating $64.00. Beware of these kinds of scams. Looked legit to me!
Jack F.
I have the same experience as many others who wrote reviews. I purchased a 3 pack of water filters for my refrigerator. None of them work. The company does not respond to my request for help when contacting them through their website. No phone number is listed. The business address is in a residential neighborhood when looking at it on Google Earth. A phone search on that Mississippi address links it to a phone number in a town in Georgia over 400 miles a way. Don't buy from Purify Mug. I don't know how they have not yet been shut down for illegal business practices.
Jo
Shut these folks down. Looks like they have ripped so many people off with counterfeit water filters, including me. How can a company be allowed to be in business when it is so obvious what they are doing!!!!!!!!!!!!!!Come on better business bureau.
Dee T.
We ordered two Everydrop filters (this is the same brand filter we have bought at Home Depot before with no problem) and neither of them worked. Are they selling some cheap knock-off??? This company conveniently has no phone number to call in a complaint & no address on our print out from the site or the invoice so we have filed a complaint with our credit card. Save yourself some aggravation & DON'T DO BUSINESS WITH THEM!!! We lost $60.00 .Haven't heard back from our credit card company yet - Purifymug had till Nov. 4th to reply & so far NADA.
SF
Did not work they sold me fake water filters. Tried to install for hours. Went to Lowe's and it worked just fine.
Rachel R.
We ordered two GE XWFE water filters as directed by our apartment leasing office. Neither of them worked with our specific type of refrigerator. I sent them an email stating that and they refunded my money and I did not have to send them the water filters back. It was still a hassle to order water filters that they probably knew would not work with our refrigerator. This is one of a few problems I have with our apartments anyways but that's another story. I wish I would have read these reviews before ordering.
Barry S.
Order 3 GE Waterfilters. I put them on the shelf waiting for my refrigerator to indicate it needed a new filter. Took 6 months. When I tried one of the filters from PurifyMug, it thru an error code. Tried the second one, same result. Called GE and advised they probably weren't OEM Filters, even thou they were marked as OEM. Turns out they were Knockoffs. Sent requests to PurifyMug with no answer. Contacted Paypal, they said they could not help as it was longer than 30 days. Explained it to PayPal and that was there stance. No matter how much you save, DO NOT BUY from them. They are knockoffs. and it appears they trade under several names including Genicuzu and waterfilter store.